Used 2002 Jeep Grand Cherokee SUV Consumer Reviews | Edmunds
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2002 Jeep Grand-cherokee - Consumer Reviews

Average Consumer Rating

225 Total Reviews

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Love to drive it
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By hastings
on

Vehicle

2002 Jeep Grand Cherokee SUV Limited 4WD 4dr SUV (4.0L 6cyl 4A)


Review

Great 4 wheeler. Never stranded me in snow but 4 trips to shop for transmission problems and then a $4500 transmission & TCM on fifth visit at 51K miles. Went to court and won back $3,000 of it. Not happy with service or cost.


Favorite Features

Excellent 4 wheel system. Quadra Drive. Great looks too. Drives nice. My MPG was 20-22 combined which was a lot better than the 12 I expected.


Suggested Improvements

Transmission should be redesigned and tested to make sure there are no problems.


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3rd and last Jeep 4.0
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By steve
on

Vehicle

2002 Jeep Grand Cherokee SUV Laredo 4WD 4dr SUV (4.0L 6cyl 4A)


Review

Had '87 and '88 Cherokee -- over 200k on both. 20-22mpg and few problems. 2002 gets 17mpg, oil leak (rear seal). Computer replaced. Main wiring harness replaced. Rotors replaced. Axle seals replaced. Front axle bearings. Radio/cd replaced. Rear seal again...need I go on? More problems not listed. Hood paint coming off. Still owe over $12,000. Trade in value $10,000. Stay away!


Favorite Features

Leather and heated seats. Sound system.


Suggested Improvements

Reliability. Ruel economy. Dealer/service that cares and understands.


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Jeep Cherokee
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By gngarcia
on

Vehicle

2002 Jeep Grand Cherokee SUV Limited 4WD 4dr SUV (4.0L 6cyl 4A)


Review

Jeep Cherokees, especially the 4WD Ltd. are great units. Drives great and looks great. The unit exudes power and the looks are high quality. It has the most comfortable seats outside of a SRX or RX330. Fine overall, EXCEPT, the miles per gallon. Chrysler needs to get serious.


Favorite Features

Looks and comfort. Options. Power.


Suggested Improvements

Gasoline efficiency.


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Love Jeep, Hate Quality
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Aimeerose
on

Vehicle

2002 Jeep Grand Cherokee SUV Limited 4WD 4dr SUV (4.0L 6cyl 4A)


Review

I love my Jeep, from a driving standpoint. With the V8, it's quite responsive and fun to drive. Everyone always comments on how comfortable and quiet it is Great for long road trips and nasty weather. But this is the most unreliable vehicle I have ever owned. Luckily we bought an extended warranty when we purchased this vehicle. I can't imagine how many thousands of dollars it has saved us. Problems we have had: the rotors warp and need replacing (3 times so far, until we switched to non-Chrysler parts), bad power steering system, transmission pump, electrical shorts, jammed locks, faulty heating and A/C.


Favorite Features

Seats are very comfortable. V8 and on-demand 4WD are great in bad weather. Front seat very roomy. Very stylish from the outside.


Suggested Improvements

Poor reliability for just about everything, especially brakes, transmission, and heating/cooling. Poor gas mileage. Poor leg room in 2nd seat.


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Great Vehicle, but
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Loveland
on

Vehicle

2002 Jeep Grand Cherokee SUV Laredo 4WD 4dr SUV (4.0L 6cyl 4A)


Review

I bought this vehicle new in Sept 2002. Love everything about it, except that the darn engine light comes on at least every six months. The latest is for something to do with emissions. Come on, this is ridiculous.


Favorite Features

Lights come on by themselves. All buttons on back of steering wheel. Sunroof, 10 disk CD, heated seats.


Suggested Improvements

Get rid of the engine light coming on for emissions and other stuff that just doesn't matter.


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