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Average Consumer Rating 180 Total Reviews
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Performance
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Value
Fun-to-Drive
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Exterior Design
Build Quality
Reliability
Great Vehicle-Wish Dealer Was
By Burago47 on
Vehicle
2001 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
Review
Overall-the car has been excellent. Reliable, responsive, great looking. However, when a warranty item needs service, dealer will try to wiggle out of it. I was told "There is no such thing as a bumper-to-bumper warranty!" And the extended warranty is another joke. Sunroof leaked when car was 100 miles over the 36,000 mile limit. Dealer charges $250.00. I was told by dealer to contact Chrysler...they couldn't help me.
Favorite Features
Lookds, engine responsivness and sound.
Suggested Improvements
Chrysler should instruct these "5 Star" dealer service departments that you should still love the customer after the sale is made!
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