Threw a rod at 52k miles
By Marie on
Vehicle1998 Jaguar XJ-Series Vanden Plas 4dr Sedan
ReviewMy dream car-a Jaguar.In 3/01, I bought
a USED one, which had 40k. miles on
it. At 52,000 miles (2000 over the
warranty and my 50k mile maintenance),
it threw a rod- damage ~$6,300! Jag
engineer said it was something internal
(the engine was defective - and
said "too bad" - you have too many
miles over the over the warr.mileage
(4%) and the time- warr. ended a
month). She said"If anything, it would
be a good will gesture, but they
wouldn't offer me ANY help. My
lifelong dream crumbled, and JAGUAR is
a sorry company. I am buying a BMW.
I'll let everyone know how Jaguar
treated me, someone who had planned to
buy Jaguar after Jaguar...
Worst FeaturesBetter customer service - very rude
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