Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Average Consumer Rating 39 Total Reviews
Write a review

Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Threw a rod at 52k miles
By Marie on
Vehicle
1998 Jaguar XJ-Series Vanden Plas 4dr Sedan
Review
My dream car-a Jaguar.In 3/01, I bought a USED one, which had 40k. miles on it. At 52,000 miles (2000 over the warranty and my 50k mile maintenance), it threw a rod- damage ~$6,300! Jag engineer said it was something internal (the engine was defective - and said "too bad" - you have too many miles over the over the warr.mileage (4%) and the time- warr. ended a month). She said"If anything, it would be a good will gesture, but they wouldn't offer me ANY help. My lifelong dream crumbled, and JAGUAR is a sorry company. I am buying a BMW. I'll let everyone know how Jaguar treated me, someone who had planned to buy Jaguar after Jaguar...
Suggested Improvements
Better customer service - very rude
Recommend (0) (0)
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.

Register

ADVERTISEMENT
Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411