How do I begin?? The first XF the dealer gave me conked out on the Long Island Expressway almost getting me killed. The dealer took it back and gave me a new one. That one has been in the service department five times already. Oh, and I have also had to buy 3 new tires since they don't tell you the 19 inch tires should only be driven on smooth country lanes not city streets. One pothole and you need a new tire. Awful customer service and nasty superiors. Buyer Beware! Stay Away!