I purchased a 2014 QX60 two months ago.
In the 8 weeks that I’ve owned the car, it has been in for service 4 times due to design, manufacturing and workmanship issues from both Infiniti and the dealer.
First is a harness issue on the windshield.
Was fixed, then fell off again after the dealer left fingerprints all over my car.
Then the driver side heat and heated seat did not work.
It was supposedly fixed, but the day we got it back, the heat was still broken, the steering wheel was misaligned and have had issues with gears getting stuck when trying to shift.
The topper was today, when the dealer picked up the car to fix the heat and the car literally sputtered out of my driveway.
The driver from the dealership put the car in reverse to pull out of my driveway and the engine started to sputter loudly loud enough to draw my wife out from inside the house.
The driver said to my wife “did you hear that ?!” somewhat in shock.
The issues of poor design and workmanship from Infiniti and the dealer is incredibly disappointing and frustrating.
I candidly expected significantly more from an Infiniti product.
This is an extremely expensive car and I put my faith in Infiniti because its brand stands for reliability and workmanship.
If you have a lemon, replace it with a car that is worthy of standing for the Infiniti brand.
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