2014 Infiniti QX60 Consumer Reviews
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2014 Infiniti QX60 - Consumer Reviews

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Factory Paint Defects
By Greg Wolfenbarger on 03/29/15 09:50 AM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corp's response is "we will cover the costs
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1 of 1 people found this review helpful
Subpar quality
By yossarian7 on 03/16/15 12:12 PM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

As CR recently affirmed, QX60 quality is lacking. Just about every trim piece, whether inside or outside is falling off or has fallen off. Even the plastic Infiniti label on the back hatch is in the process of falling off. The tires lasted a whopping 25k miles, and, at 20", they are very expensive. The rear brakes and rotors failed at 20k miles. It is under-powered, the CVT is annoying, it doesn't get particular good mileage, and the steering response feels like there is a rubber band between the steering wheel and wheels. The wind noise increases by the day (the car is simply falling apart), and it is not due to the failing seals because the dealer replaced the seals.
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3 of 3 people found this review helpful
Tried ALL luxury cars, this is the BEST
By dgg3 on 12/23/14 09:09 AM (PST)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

We test drove every luxury SUV on the market today, even the gas guzzlers. As soon as we pulled out of the car lot, we knew this was the one. Great performance, reliability and more. I have had a Lexus 4 door car, and a Mercedes E class. This is by far the best of them all. The price is descent. And all the complaints here, sounds like the repair shop is the problem. Erg, I understand the aggravations, but trust me, Mercedes and Lexus is just as bad. Sucks when you pay good money for bad service. Even had a Toyota, same crap there too. By far, this SUV is a great choice.
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5 of 6 people found this review helpful
Not what I thought I was getting
By skill1 on 10/31/14 12:08 PM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

We purchased this car brand new and were excited to size down from a Suburban. By 8000miles we started having problems and had to have the transmission replaced before 10,000. Thought it was a fluke but asked 2 other carpool moms and they have also replaced their transmissions! Considering returning under Washington's lemon law. This is not what we expected with a $60,000 car.
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1 of 1 people found this review helpful
As much time in the shop as at home
By hotrod5 on 10/27/14 15:34 PM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV (3.5L 6cyl CVT)


Review

First high-end vehicle I could afford, but maybe I should have kept my Hyundai Tuscon. It cost half as much as the QX60 and had NO maintenance issues. This is a pretty car,but it's a rattle trap. It has been in the shop at least four times and they still cannot get rid of them. The airbag indicator light has been "fixed" 3 times. The roof rail was replaced because the rubber sealing strip kept coming out at highway speed or a washing. Obviously poor construction or engineering. The dealership has certainly tried to make it right, but all the fun and pride of ownership is ruined. Each repair visit took 5-10 days! I should have gone with the Acura MDX as my brother suggested.
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3 of 3 people found this review helpful
Constant creaking and rattling
By ram_c on 10/15/14 17:21 PM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

I bought this car about a year back. It's music system and navigation stopped and had to be replaced twice. It constantly has rattling and creaking noise. I have taken it back to the dealership about 10 times and they have not been able to fix it. I recorded the noise on my phone and sent it to them and they have still not been able to fix it. It is such a pain. I will not recommend anyone buy this vehicle. I have reached out to consumer affairs and hope they will be able to address this issue.
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4 of 4 people found this review helpful
Total Sham!!!
By cbe1970 on 09/18/14 12:37 PM (PDT)

Vehicle

2014 Infiniti QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)


Review

26-28 MPG? What a sham! I've had the car for 6 months, have approximately 5000 miles on it and average about 16 MPG! The car has been back over 3 times to the dealer. Each time they tell us there is nothing wrong with the vehicle. They even kept the car one day and took it on various trips on the highway, off the highway, idling in a parking lot, etc.… and claim that they were able to get the car up to 26 MPG. Since then, we'’ve come to find out that the Hybrid does not work when the air conditioning is on. Really? I live in Florida! The air conditioning is ALWAYS on. It would have been nice if this were brought to my attention by the dealer, prior to me leasing the car.
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3 of 5 people found this review helpful
Build quality subpar - fit and finish issues
By stim on 08/05/14 22:01 PM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

First I've only owned (leased) it for a few weeks and have only 600 miles on the car. Rear passenger door interior panel needed to be replaced - installed poorly and was cracked. Dash has several rattles and creaks. Roof rail was improperly installed (missing clip) and the passenger front door has a paint run. Also rear passenger door seal plastic was put on wrong (cracked). Seal was replaced, door fixed and the roof rail was reattached but the paint issue and rattles still exist. Contacted Infiniti directly and they did push the dealer to fix the car ASAP but the build quality is pretty poor compared to other imports or even some US manufacturers.
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Excellent vehicle if you can live with rattles
By texas81 on 07/27/14 07:35 AM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV (3.5L 6cyl CVT)


Review

Our QX60 is a great all-around vehicle. It has excellent rear cargo storage, the seats are comfortable, and fuel economy is very good for this segment. We would be completely satisfied except for one major flaw- rattles are abound in every corner of the vehicle. Within about 1,000 miles, the doors started rattling. Soon thereafter, the dash started rattling in multiple locations. We love so much about this vehicle, but the rattles are such a daily annoyance that this will likely be our last Infiniti. Such a disappointment for an otherwise excellent vehicle.
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7 of 12 people found this review helpful
QX60 transmission failure @ 300 miles
By dmitryo on 07/25/14 15:50 PM (PDT)

Vehicle

2014 Infiniti QX60 4dr SUV AWD (3.5L 6cyl CVT)


Review

Worst experience ever, Transmission failed after 300 miles. Infiniti refuses to replace the car. Car is in the shop longer than was at my house. Customer care does not return calls and this has lasted over a month now. Had very scary experience entering the highway when transmission gave out.
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