2014 Infiniti Q50 Consumer Review: Q50S Infiniti Computer Debacle

2014 Infiniti Q50 - Consumer Review

Average Consumer Rating

30 Total Reviews

Sport Sedan (3.7L V6 AWD 7-speed Automatic)

Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Interior Design
Exterior Design
Build Quality
7 of 11 people found this review helpful
Q50S Infiniti Computer Debacle
By rickm2345 on


2014 Infiniti Q50 Sport 4dr Sedan AWD (3.7L 6cyl 7A)


I bought a new Q50 Sport AWD in mid-October. It is fun to drive. Performance and handling are great. The interior is well appointed and comfortable. It looks and feels luxurious. The major disappointment with this car is the Infiniti InTouch system. This system is used to control the navigation, climate, and audio systems. The system is takes a long time to first boot up and then is slow to respond to user input. The worst part is that it crashes and locks up all the controls. This was improved with a software upgrade but is still an issue. It's not fun when the navigation system gets reset while following route directions.

Favorite Features

The performance and handling of the sport model is a lot of fun.

Suggested Improvements

The Infiniti InTouch system needs major hardware and software improvements. There is no reason that it takes 10 times longer to boot my car's user interfaces to boot than it takes to boot my laptop. The Infiniti InTouch system should also respond faster. I expect instantaneous response, not a two three second lag time after pushing a button or setting a control. There also should never be a system crash. the navigation system/climate control/ & audio all lock up about once a week while the displays go blank and the system reboots for no apparent reason while driving down the road. I hope that the reliability and design of the drive by wire and other safety features are better.
Recommend (7) (4)
Report it
Comments (1) Post a Comment
By ewl88
on 09/16/14 08:04 AM (PDT)

can you comment if the updates have improved the situation? I am considering a q50 s awd in the next month. (september 2014) thanks.

Report it
Post a Comment

You must be signed in to post a comment.


Nearby Inventory Zip Code UPDATE
Have a question? We're here to help!
Chat online with us
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Call us at 855-782-4711
Text us at ED411