2 of 2 people found this review helpful
what a disappointment
By gwlig on
2013 Infiniti JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
Been fighting blown fuses since delivery. Five times to dealer still blows.
The dash trim is now fading, wood look now has a creamy line through it and a part of the center console.
Live 200 miles from dealer. Wants me to make to trips to diagnose the dash problem then come back and replace plastic.
Customer Relations will "mentor the dealer to improve his response to customer problems"
This non event is turning out to be a nightmare.
In addition, delaing with the Affairs office is like dealing with terrible attitudes.
All this at 6900 miles
milage and room
Train the employee means solving problems, not reading from a script and a lot of bureacratic mumbo jumbo.