Used 2013 Infiniti JX SUV Consumer Reviews - 49 Car Reviews | Edmunds
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2013 Infiniti JX SUV - Consumer Reviews

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49 Total Reviews

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worst car i have ever bought..
4 of 17 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By upset family
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV (3.5L 6cyl CVT)


Review

loved this when we bought it from the show room, drove great, first service they broke the right side mud flap & didn't say anything till I drove home & kept hearing a noise then I pulled over & looked underneath & saw it was barely hanging on, then after owning it for 1 year I noticed the second row seats showing some tears so I called the service department & they told me to hold off until my next appointment then they would have someone look at it then they did, & said it wasn't bad lets just keep and eye on it & now it's been over 2 years & the leather seats getting worse & they still say the same thing. I'm getting no where with this, but I have told all my friends not to buy from them & we will be trading this in for a different car here real soon & never getting an infinity again. Its really a shame :(


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[non-permissible content removed]
10 of 19 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
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Exterior Design
Build Quality
Reliability
By Joanna Jennings
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

I have had my 2013 JX-35 (one month apparently before the 2014 all new QX came out unbeknownst to any salesperson).

It will be 2 in May, with 19k miles. $58,000 sticker price with EVERY bell and whistle. Been in the shop 19-21 times? Lost count. I have had 2 new sets of remotes, found car running in a pkg lot, found it jamming out to heavy metal at a Costco via XM radio while not running (I do not use), 3 times lift gate is open when I return, 3 new dvd headrests, trans slipping on inclines, stereo flips b/t radio (which I hate, Pandora, and iTunes). Nav wants me to live in AR vs TX, Bluetooth repl 2x, Gas tank 2x, All cameras reset, Window quit after 1 mo, LIST goes on and ON and ON


Best Features

The 3 minutes I have enjoyed driving it over the last 2 years were great.


Worst Features

Take the Sake away from the employees while they are building these worthless crossovers


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what a mistake
9 of 9 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By krasinski
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

We bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners don't always have them and we spent just too much time in service.

List on this vehicle was 57,000, trade in $35,000.
We were happy to get rid of the vehicle and promise to never buy an Infiniti again.


Best Features

Safety


Worst Features

Buy something other than an Infiniti.


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Questionable build quality
8 of 10 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By yossarian7
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

New rear brakes and rotors at 22k miles ($500), new front tires at 20k miles (no tread warranty on OEM Bridgestones) (another $500), trim that routinely falls off, weather stripping that won't stay on (as if someone forgot to glue it). Underpowered. Crappy CVT. I am shocked at lack of build quality. I would not buy again. I understand from Consumer Reports that the sister-car Nissan Pathfinder is also substandard.


Best Features

Interior space.


Worst Features

Let Toyota or Honda build it.


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CVT Transmission issue
9 of 9 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By goshin
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV (3.5L 6cyl CVT)


Review

I love my 2013 except for the CVT transmission issues I've been having ever since I picked up my car. It "shuttered" from the first month, through and into the 10 month. My local Infinity dealer finally had a tech ride with me and he felt the significant "shuttering" that I experienced. The dealer was very good about trying to help and even replaced the transmission, per their Infinity service people. But still it persists. I'm done with it. Too bad too - nice car.


Worst Features

Fix the CVT transmission issues. I owned a Nissan Murano a few years back with a CVT transmission and loved the car, and never had an issue.


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