Used 2013 Infiniti JX JX35 SUV Consumer Reviews - 38 Car Reviews | Edmunds
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2013 Infiniti JX SUV - Consumer Reviews

2013 Infiniti JX SUV

Average Consumer Rating

38 Total Reviews

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Stranded in a disabled JX35 and towed TWICE!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Gal-z
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

This car is terribly unreliable. In the 3 years Ive owned this vehicle, it has been in the shop 5 times for repair. When you purchase a $50,000 vehicle don't expect to have transmissions problems, broken fuel line , corroded battery at 34k mlies.
Unless you enjoy loaner cars & repair bills.....do not purchase an Infiniti JX35


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Great Overall!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Erika K.
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

I bought this car blindly without test driving so overall I am happy. However after reading other reviews and driving it for 2 months I can agree with them on some issues. For example, the acceleration is very disappointing but it helps that I have controls to switch to sport if I want to go faster because on ECO it goes at a snails pace. The controls for radio, air and phone are to far spaced and as a female my hands do not fit in the little compartment to charge my phone. The aux cord in the console is in the most awkward spot and is difficult to access. The Bluetooth rarely works correctly which is very annoying. We also have the entertainment/tech package and the way he dvd system works is also awkward with too many steps just to watch a dvd. My car is still under warranty and the leader in the back seat is splitting and spreading, I eager to see if Infinity will do anything about it. Also l, the look of the vehicle is pretty much s station wagon so I wish it was more stylish. On the bright side it is roomy and the 3rd row is easily accessible and my husband or 14yr old son can sit comfortably back there. Overall it's a good value and recommend to others.


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[non-permissible content removed]
9 of 16 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Joanna Jennings
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

I have had my 2013 JX-35 (one month apparently before the 2014 all new QX came out unbeknownst to any salesperson).

It will be 2 in May, with 19k miles. $58,000 sticker price with EVERY bell and whistle. Been in the shop 19-21 times? Lost count. I have had 2 new sets of remotes, found car running in a pkg lot, found it jamming out to heavy metal at a Costco via XM radio while not running (I do not use), 3 times lift gate is open when I return, 3 new dvd headrests, trans slipping on inclines, stereo flips b/t radio (which I hate, Pandora, and iTunes). Nav wants me to live in AR vs TX, Bluetooth repl 2x, Gas tank 2x, All cameras reset, Window quit after 1 mo, LIST goes on and ON and ON


Best Features

The 3 minutes I have enjoyed driving it over the last 2 years were great.


Worst Features

Take the Sake away from the employees while they are building these worthless crossovers


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what a mistake
9 of 9 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By krasinski
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

We bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners don't always have them and we spent just too much time in service.

List on this vehicle was 57,000, trade in $35,000.
We were happy to get rid of the vehicle and promise to never buy an Infiniti again.


Best Features

Safety


Worst Features

Buy something other than an Infiniti.


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Questionable build quality
7 of 9 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By yossarian7
on

Vehicle

2013 Infiniti JX SUV JX35 4dr SUV AWD (3.5L 6cyl CVT)


Review

New rear brakes and rotors at 22k miles ($500), new front tires at 20k miles (no tread warranty on OEM Bridgestones) (another $500), trim that routinely falls off, weather stripping that won't stay on (as if someone forgot to glue it). Underpowered. Crappy CVT. I am shocked at lack of build quality. I would not buy again. I understand from Consumer Reports that the sister-car Nissan Pathfinder is also substandard.


Best Features

Interior space.


Worst Features

Let Toyota or Honda build it.


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