Facility Upgrades and Car Sales: Does a Fish Need a Bicycle?
NADA used the occasion of its annual convention to release the results of a study it commissioned to evaluate the ROI of facility upgrades and standards compliance programs often required by the various automakers. Mandated facility upgrades are an old issue, but it is one that seems to have become more contentious recently. Whether or not upgrades pay off is an interesting question, but my view is that the current ruckus is really a smokescreen for deeper issues. For more on this, please read the full story on AutoRetailNet.com at http://autoretailnet.com/?q=node/142.