We purchased the 2007 Veracruz and actually loved it for a while. After 10,000 miles, the transmission starts to have some serious problems. When traveling at 45-50 mph, the transmission automatically drops into a low gear, where it becomes noisy and starts rumbling and vibrating. We took the vehicle in for service on 4 occasions. The service dept would not even admit a problem until a corporate technician verified it. Even then, they said that there was nothing they could do to fix it. The reviews comparing it to a Lexus might apply when brand new, but not with 10k miles on it. We tested 3 other Veracruz models at the dealer, but the same problem was present in each (to different degrees).
Need to address the transmission problem and work on a smoother ride. The suspension seems to be very stiff.
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