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I purchased a 2013 Sonata about 3 months ago and had the same problem with the in-coming call volume on the Bluetooth radio. The dealer was no help, saying they were 'looking into the problem'. A quick search on-line showed the solution. Have someone call your cell phone while you are in the car. when the phone starts to ring, turn up the radio volume before you answer the call. This will set the volume in the radio memory. Also, some people complained about the Bluetooth system cutting of calls after fifteen minutes. If you are driving and talking for fifteen minutes, maybe it's time to hang up anyway!! Your life is NOT that important. Try concentrating on the road, we'll all be safer.Report it
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