2013 Hyundai Santa Fe Consumer Review: Maybe I got a lemon
ADVERTISEMENT

2013 Hyundai Santa Fe - Consumer Review

Average Consumer Rating

75 Total Reviews

Sport 2.0T 4dr SUV (2.0L 4-cyl. Turbo AWD 6-speed Automatic w/Saddle Interior)

ADVERTISEMENT
Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display
Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
3 of 3 people found this review helpful
Maybe I got a lemon
By jsb71 on

Vehicle

2013 Hyundai Santa Fe Sport 2.0T 4dr SUV AWD w/Saddle Interior (2.0L 4cyl Turbo 6A)

Review

It was a great car, until it hit 2 years old, and 30,000 KM (~18,000 miles). A piston broke in the engine, and the engine completely failed. What is worse, is the Warranty department balked on replacing the engine as per the service managers request. Eventually they agreed to a short block replacement and a few peripherals. Even that took nearly 2 weeks for approval, and I have little confidence this will be a long term fix. No rental car offered, and no explanation or apology. Still waiting for car to be fixed, as parts have to be shipped in. Not impressed. It is my second Hyundai, and now my last.

Favorite Features

Seriously, only the window screens in the back, heated steering wheel and cooling front seats are unique to this car - otherwise, all features can be found in competitors SUV/CUV's

Suggested Improvements

Get a more understanding warranty department, and serve your customers well!
Recommend (3) (0)
Report it
Comments (0) Post a Comment
ADVERTISEMENT
Post a Comment

You must be signed in to post a comment.

Register

Nearby Inventory Zip Code UPDATE
 
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411