2013 Hyundai Santa Fe SUV Sport 2.0T 4dr SUV AWD (2.0L 4cyl Turbo 6A)
The problems with our 2013 Santa Fe Limited (2.0L AWD) began last July when the engine died (rattling noise in cylinders). Shop foreman requested full engine block replacement, but Manufacturing Company only approved short block. Car was returned 30 days later (no rental given) and continued to have problems. 5 months later, we are back at the shop, having the engine replaced again. Dealership is working with us on a replacement vehicle deal, for which we are thankful, but the Manufacturer has shown no compassion. We will be going to court to reclaim lost time with the car over payments and insurance costs.
Overall, we like the car, despite our engine troubles.
Much needs to be done with the customer service at the manufacturing level. No car company is immune to lemons, but it is how the company deals with these problems that makes the difference. Hyundai Canada cares about their profits, not their customers.
2013 Hyundai Santa Fe SUV Limited 4dr SUV AWD w/Saddle Interior (3.3L 6cyl 6A)
I bought the Santa Fe in April of 2013. I put a lot of miles on my vehicle with highway travel back and forth to work and driving my child to her activities. Currently my vehicle has 40,000 in October of 2014. I really enjoyed the vehicle at first, until the funny clunking sound started in the front end while starting off from a complete stop. After my Hyundai ceritifed service department at Bob Brady Dodge proceded to tell me nothing was wrong with my vehicle and that they had driven it 10 miles, although the odometer had the same mileage as when it was dropped off. When the service guy rode with me he did confirm it didn't sound right, although they convinced me it was just the AWD.
2013 Hyundai Santa Fe SUV Sport 4dr SUV (2.4L 4cyl 6A)
I bought my 2013 Santa Fe almost 2 months ago. I love all the features that come with the technology package, however I must say I'm a little disappointed. After having the car for 2 months, Hyundai advised me that my radio went out. Are you kidding me? The car is only a year old. So I've gone a few days without a radio, until it can be ordered. Thankful for the warranty, but I worry what will happen after the warranty end. Other than that, the car has seemed to run good.
I love the panoramic sunroof, 8" Nav system, heated seats/steering wheel & the drive comfort!
Would love to see power folding windows, LED daytime running lights, & a power lift gate.
2013 Hyundai Santa Fe SUV Sport 2.0T 4dr SUV AWD w/Saddle Interior (2.0L 4cyl Turbo 6A)
It was a great car, until it hit 2 years old, and 30,000 KM (~18,000 miles). A piston broke in the engine, and the engine completely failed. What is worse, is the Warranty department balked on replacing the engine as per the service managers request. Eventually they agreed to a short block replacement and a few peripherals. Even that took nearly 2 weeks for approval, and I have little confidence this will be a long term fix. No rental car offered, and no explanation or apology. Still waiting for car to be fixed, as parts have to be shipped in. Not impressed. It is my second Hyundai, and now my last.
Seriously, only the window screens in the back, heated steering wheel and cooling front seats are unique to this car - otherwise, all features can be found in competitors SUV/CUV's
Get a more understanding warranty department, and serve your customers well!
2013 Hyundai Santa Fe SUV Limited 4dr SUV w/Saddle Interior (3.3L 6cyl 6A)
Bought this version in August of 2013. great riding car with fair fuel economy when in Eco mode. Earlier noise problem resolved by replacing mud flap on drivers rear tire. Map costs $249 to upgrade to newer version and took dealer a few tries to get it right. All bucket seats are nice and fits 6 people easily. Little trunk room unless back seat folded down.