2013 Hyundai Santa Fe Sport SUV Consumer Reviews | Edmunds
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2013 Hyundai Santa-fe - Consumer Reviews

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2013 Santa Fe Consumer Reviews

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Terrible headlights
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Charles Skip Ferguson
on

Vehicle

2013 Hyundai Santa Fe SUV Sport 4dr SUV AWD (2.4L 4cyl 6A)


Review

Everything is except the head lights


Favorite Features

Nothing special.


Suggested Improvements

Headlights, they throw a puddle of illumination in front of the nose that extends only 15 to 20 feet, I'd say. I have to use the high beams to see road signs and on a dark roads they are not much better than the low beams. They're bad. The dealer said there isn't anything wrong with them. I leave the high beams all the time and have never had another car ask me to lower them. Last Hyundai for me.


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Our was a Lemon, Manufacturer didn't care
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jsb71
on

Vehicle

2013 Hyundai Santa Fe SUV Sport 2.0T 4dr SUV AWD (2.0L 4cyl Turbo 6A)


Review

The problems with our 2013 Santa Fe Limited (2.0L AWD) began last July when the engine died (rattling noise in cylinders). Shop foreman requested full engine block replacement, but Manufacturing Company only approved short block. Car was returned 30 days later (no rental given) and continued to have problems. 5 months later, we are back at the shop, having the engine replaced again. Dealership is working with us on a replacement vehicle deal, for which we are thankful, but the Manufacturer has shown no compassion. We will be going to court to reclaim lost time with the car over payments and insurance costs.


Favorite Features

Overall, we like the car, despite our engine troubles.


Suggested Improvements

Much needs to be done with the customer service at the manufacturing level. No car company is immune to lemons, but it is how the company deals with these problems that makes the difference. Hyundai Canada cares about their profits, not their customers.


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Nice at first-now the worst purchase ever
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cofun74
on

Vehicle

2013 Hyundai Santa Fe SUV Limited 4dr SUV AWD w/Saddle Interior (3.3L 6cyl 6A)


Review

I bought the Santa Fe in April of 2013. I put a lot of miles on my vehicle with highway travel back and forth to work and driving my child to her activities. Currently my vehicle has 40,000 in October of 2014. I really enjoyed the vehicle at first, until the funny clunking sound started in the front end while starting off from a complete stop. After my Hyundai ceritifed service department at Bob Brady Dodge proceded to tell me nothing was wrong with my vehicle and that they had driven it 10 miles, although the odometer had the same mileage as when it was dropped off. When the service guy rode with me he did confirm it didn't sound right, although they convinced me it was just the AWD.


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Great Vehicle until....
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By ricknuvo
on

Vehicle

2013 Hyundai Santa Fe SUV Sport 4dr SUV (2.4L 4cyl 6A)


Review

I bought my 2013 Santa Fe almost 2 months ago. I love all the features that come with the technology package, however I must say I'm a little disappointed. After having the car for 2 months, Hyundai advised me that my radio went out. Are you kidding me? The car is only a year old. So I've gone a few days without a radio, until it can be ordered. Thankful for the warranty, but I worry what will happen after the warranty end. Other than that, the car has seemed to run good.


Favorite Features

I love the panoramic sunroof, 8" Nav system, heated seats/steering wheel & the drive comfort!


Suggested Improvements

Would love to see power folding windows, LED daytime running lights, & a power lift gate.


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Maybe I got a lemon
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jsb71
on

Vehicle

2013 Hyundai Santa Fe SUV Sport 2.0T 4dr SUV AWD w/Saddle Interior (2.0L 4cyl Turbo 6A)


Review

It was a great car, until it hit 2 years old, and 30,000 KM (~18,000 miles). A piston broke in the engine, and the engine completely failed. What is worse, is the Warranty department balked on replacing the engine as per the service managers request. Eventually they agreed to a short block replacement and a few peripherals. Even that took nearly 2 weeks for approval, and I have little confidence this will be a long term fix. No rental car offered, and no explanation or apology. Still waiting for car to be fixed, as parts have to be shipped in. Not impressed. It is my second Hyundai, and now my last.


Favorite Features

Seriously, only the window screens in the back, heated steering wheel and cooling front seats are unique to this car - otherwise, all features can be found in competitors SUV/CUV's


Suggested Improvements

Get a more understanding warranty department, and serve your customers well!


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Great car, few problems with noise and leather
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By susan72065
on

Vehicle

2013 Hyundai Santa Fe SUV Limited 4dr SUV w/Saddle Interior (3.3L 6cyl 6A)


Review

Bought this version in August of 2013. The dealer had put almost 500 miles on it when I bought it. No problems until it rained hard. There is a loud rain noise near the rear on the driver's side. Dealer says they can't figure it out, although it persists. A similar noise has started when the wind is blowing hard. About two months ago I noted that the leather on the driver's side seat is wearing thin on the edge. Don't know if this is unique to the saddle leather or not. Awaiting dealer comments. Rides well, otherwise very quiet, good pick up, great sound system with the upgrade and navigation. Navigation maps are already out of date for where I live and it costs $250 to upgrade.


Favorite Features

Comfort Heated seats in front and middle Temperature control for rear seats Bluetooth for both phone and music.


Suggested Improvements

Passenger seat should raise up like the driver's side Fix the rain/wind noise


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Still in love 2 years later
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By linlin016
on

Vehicle

2013 Hyundai Santa Fe SUV Sport 4dr SUV (2.4L 4cyl 6A)


Review

I bought my 2013 Santa Fe Sport in August of 2012. I was the second person in Kentucky to own this model. Anyway, I've hard my Santa Fe for nearly two years now and I still love it! I have taken my car to Florida on three trips (1400 miles round trip), I do a lot of driving in town, and take weekend trips in it. I haven't had a single problem with my car and now have over 25,000 miles on the odometer. The interior still looks like new, the paint still looks new, and the cabin is extremely quiet, even at high rates of speed. If I had it to do over, I would definitely buy this Santa Fe Sport again.


Favorite Features

Beautiful and sleek body-style, roomy and attractive interior that's well laid out, good gas mileage, great handling, smooth ride, quiet cabin, large 17" tires, and... my No. 1 favorite feature: Top safety rating!


Suggested Improvements

The black, rubbery material along the arm rests show fingerprints very easily. I suggest a different material there that looks cleaner. I also suggest that the driver seat go back a few inches more for taller drivers. Lastly, I suggest that all Santa Fe models be sold with vinyl or leather covered seats. Mine are fabric and fabric soils and stains easily.


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Absolute best bang for your buck!
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By leesekay
on

Vehicle

2013 Hyundai Santa Fe SUV GLS 4dr SUV AWD (3.3L 6cyl 6A)


Review

I literally test drove every mid-size SUV imaginable in my quest to buy my next vehicle. Coming from a Honda CR-V, I needed more interior space to cart around my large friends (All are well above 6ft tall) and my two large dogs, along with their crates. The Santa Fe was an option I was unwilling to consider, until I drove one. The ride is beautiful, and comfort mode steering helps tremendously. My small frame is a bit overwhelmed by the large seats, but the power seats and lumbar support make it more than comfortable. The options I have: heated steering wheel, front and rear seats, back up cam, navigation, Bluelink and leather seats for less money than a mid range Honda. #hyundaifamily


Favorite Features

Heated Steering wheel, heated front and rear seats, comfort mode driving (great for smaller people), LARGE screen backup cam (mine is 8"), Leather, Bluelink (google this- its incredible!), Navigation, garage door openers, Lumbar support, Flat folding rear seats, Cup storage in doors, HD radio, 18" wheels.


Suggested Improvements

Factory windshield wipers are a bit flimsy for such a large windshield, I will be replacing with nicer ones shortly. My Mileage is not great so far, but I typically drive less than 2 miles in the city at a time, so it is to be expected. 3 days in I am averaging 15 MPG.


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engine knock and random codes
12 of 12 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bigal78
on

Vehicle

2013 Hyundai Santa Fe SUV Sport 2.0T 4dr SUV (2.0L 4cyl Turbo 6A)


Review

Bought 2013 in January 2014. One week later heard knocking in the engine, took it to dealer was told that the GDI engines make this noise, normal. 2 weeks later took it back as knocking is not normal and there has been numerous reported engine failures with same noise, vehicle throws random emission codes which there is a tsb for but not all dealers know this so I have to put up with a defective SF. I loved it at first but that ended within 3 weeks. I think the 6 cylinders are more reliable than the 4's.


Favorite Features

Interior and exterior design. Comfort


Suggested Improvements

Better communication to dealers regarding TSB's and fixes to known issues. More reliable 4 cylinder engine. Recall should be instituted to fix emission problem


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My new 2013 Santa Fe is a lemon
34 of 46 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By naenae1
on

Vehicle

2013 Hyundai Santa Fe SUV GLS 4dr SUV AWD (3.3L 6cyl 6A)


Review

The new Santa Fe 7 passenger was everything and more. We loved the vehicle that we purchased in April. It provided a great car and towing capacity which suited our families needs. I was in heaven until Nov. with less than 6000 miles. I am currently in discussions with Hyundai and the BBB since the car is considered a lemon. End of Oct my vehicles fuel injector went out. It has been in the shop for over 30 days because it had to brought in another 2 more times for seals on the fuel injection system that failed. Currently there is no repair date because the parts need to come from Korea and are on back order for a new rail for the fuel injection system. The car is not drivable now.


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