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4 of 5 people found this review helpful
Hyundai - shame on you
By mbb7 on
Vehicle
2007 Hyundai Santa Fe GLS 4dr SUV (2.7L 6cyl 5M)
Review
I purchased the Hyundai because they touted their long warranty. I have attempted to have a vent knob repaired, which is covered "under warranty". The car has been to the dealer 3 times (a total of 18 hours) and I have spent over 3 hours on the phone to try and convince HyundaiUSA to fulfill their warranty. Each time I bring it to the dealer, they conveniently find another item that needs to be repaired, that is not covered by warranty. The dealer insists that it will take them, "the majority of the day", to repair and "I must leave it with them". I obtained a part to repair it myself. It took 4 minutes and 25 seconds. HyundaiUSA shame on you for condoning these unscrupulous actions.
Suggested Improvements
The warranty.
Recommend (4) (1)
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