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3 of 4 people found this review helpful
I WILL NEVER OWN ANOTHER HYUNDAI!
By mchunter on
Vehicle
2012 Hyundai Elantra GLS 4dr Sedan (1.8L 4cyl 6A)
Review
We are very disappointed in this car. 17,000 miles in, the car developed a blown headgasket. Service manager said bolts were loose from the factory. Hyundai area rep. tried to blame this on us, saying we had let the car overheat, although the car had never got hot. Why would a new car overheat anyway? While being fixed, dealer found timing chain tensioner was loose also. Kept smelling antifreeze later and dealer found hoses with pinholes. 35,000 miles now and car is making a popping noise in the front end and our mileage has dropped from averaging 35mpg to 29mpg. We bought this car, because of mileage and Hyundai quality supposedly being better now, but it is the last one we will ever own!
Suggested Improvements
Hyundai needs to take more pride in their product and build a better quality vehicle. Hyundai needs to have District/area Service Representatives (these are the people who make the warranty repair decisions) who know what they are doing and do not blame a customer for their faulty product! Ours was fixed under warranty, but only because we had kept maintenance records online.
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