I bought a Hyundai Elantra in 2006. About 11k miles on the car that I noticed my right rear tire's treads are exposed. I TOOK THE CAR TO FIRE STONE ON TALBERT AVE. IN FOUNTAIN VALLEY CA., TO BUY A NEW TIRE, THE ATTENDANT BEFORE SEEING THE CAR ASKED ME IF I NEED TO REPLACE THE RIGHT REAR TIRE OF A HYUNDAI. I asked how did he know about the exact tire of the specific car he told me this is a common problem with HYUNDAIS
Shortly after my driver side door handle broke while under warranty TUTTLE CLICK HYUNDAI said it is vandalism and not covered under warranty. I followed all procedures and finally went to SMALL CLAIM COURT where the judge ruled no one is responsible for the warranty work
My favorite feature of this car is that I have new tires every 10k miles because of the problem I have with this car that goes through tires like hot cake It keeps me on my toes about remembering where I park it because the panic alarm feature stopped working after the first year
And lastly I would be very happy about having a new interior too, if I could afford to have it replaced because d fabric on the consul between the two front seats is cut too small and the edges have come out and being exposed.
The very best thing about this car is loosing the value so quickly that before long you have to get rid of it while you can recover some of your money to use toward
buying another car
My honest suggestion is to keep a good relation with your customers so they come again to buy Hyundai cars, but that would be a wise thing to do if the car owners were happy about their choices. Unfortunately the fact is, that HYUNDAI cars are not made for customers satisfaction and I do not think any one who owns a Hyundai wants to have a second Hyundai.
Therefore the dealers have no reason to keep a good relation with their customers, because no matter how they are treated they are not coming back to purchase another Hyundai. One is enough for a life time.
The wise thing to do is to keep advertising and sell the cars for about $100 less than similar cars in their class.