I've had my Ridgeline for about 18 months now.
I had one very minor warranty claim, which was handled promptly and courteously by the dealer.
This is a great vehicle for the suburbanite who needs to make the occasional Home Depot run, and may need to haul a smaller RV trailer.
I've hauled U-Haul's 6 x 12 trailer fully loaded with no trouble using the factory installed receiver.
This is NOT for the manly man who needs a macho truck.
It's a great combination of comfort and flexible cargo capacity.
The trunk in the bed makes a great cooler for tailgating.
My favorite features are the two way tail gate, the trunk in the bed of the truck and the flip up back seats in the passenger cabin.
I also like the unique Honda four wheel drive differential which automatically sends variable torque to the axles based on the situation.
The interior design--particularly the controls for the sound system and the heat/AC need a redesign.
I chose Honda because of their reliability and reputation of building quality vehicles.
It is a decision that I have grown to regret.
The idea of the Ridgeline is great.
It has plenty of storage and is rather roomy in the front and rear seats.
I am 6' 2" and I am quite comfortable.
The engine is smooth but the transmission has issues shifting when it's cold.
My issue is with the fit and finish and how Honda has handled the warranty issues with my vehicle.
Not one of the doors line up on my Ridgeline.
Other Ridgelines have this same issue where the doors aren't flush with the surrounding body panels.
Mine leaked water as a result and it has yet to be fixed correctly.
The Ridgeline has great legroom and storage.
Honda needs to implement better quality control procedures.
The doors don't align properly causing water to leak into my vehicle.
When I brought my concerns with overall fit and finish to the attention of the District Service and Parts Manager for American Honda, he told me I shouldn't have bought the Ridgeline if I wasn't happy with it.
I didn't think to check to make sure the doors aligned on a brand new vehicle.
The body shops I have taken it to said it is unacceptable.
Other Ridgelines I looked at had significant paint blemishes.
The Ridgeline I purchased before had a broken spot weld that required replacing the A pillar.
The dealership traded it for this one which is also defective.
I have had my Ridgeline for about 2 months now and I couldn't be happier with it. It really fits the bill for me and what I was looking for. The Ridgeline may not be the best truck for everyone but for what 95% of truck buyers actually need a pickup for the Ridgeline goes above and beyond. It comfortable, quiet, roomy, well built, and above all versatile. There's nothing else on the market that is so well rounded. I needed a pickup for the occasional run to the home improvement store, hauling furniture, and big bulky items. The Honda is made just for such tasks. I also fish, camp, and canoe so the ample storage options and available roof rack really make those activities a breeze.
I love that the Ridgeline is the best of a truck and an SUV. It makes the vehicle up to just about anything. Storage is the Ridgeline's best feature, there are bins and cubbies throughout the entire truck. I love that the ridge is AWD instead of traditional 4x4, it's no much safer and practical especially for those like me that constantly face slick, snow covered winter roads, living in Wyoming I wouldn't have anything but AWD for my daily driver. I also LOVE the backup camera. It's very high quality and a great safety feature. Honda's grade logic control is grate for inclines at freeway speeds.
The lack of tech in the ridge is the biggest let down. No Bluetooth, hd radio, USB interface or standard XM on the sport model leave a lot to be desired, at least it has an AUX input to stream music. The sport also doesn't have temperature or compass available which is a bit strange for a $30k+ truck.
The gas mileage isn't outstanding but I will say, unlike much of the competition you can actually meet and/or exceed the EPA ratings of 15/21 mpg quite easily. I just got back from a 800+ mile trip and averaged 20-23 mpg. And that was with quite a load of cargo, facing Wyoming winds, in winter, which is very impressive.
I bought this vehicle because of the large amount of storage and cubbies, and smooth test drive. I'm happy to say that's what the purchased vehicle delivers. Unfortunately, it falls short in nearly every other area.
Comfortable front and rear seats. Ingenious sliding center console. Huge hidden trunk under cargo bed--fantabulous solution to age-old problem! Fold up rear seat provides even more cargo space. Invisible gearbox allows for flat floor cabin and even more space.
HVAC controls are a joke--as if someone intentionally designed the most cumbersome and hard to find buttons possible. Bluetooth system is unsatisfactory. No streaming music. Limited touchscreen options for phone. Pathetic gas mileage. Backup camera doesn't offer proximity warnings and has poor picture. "4WD" seems to be all marketing. At best, it's part-time AWD and the system is highly restricted and tricky to engage. Basically a useless button on instrument console.