Used 2013 Honda Pilot Consumer Reviews
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Vibration' can't repair it so call it normal
disappointed88, 02/28/2013
2013 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment (3.5L 6cyl 5A)
109 of 111 people found this review helpful
i purchased a 2013 Honda Pilot in December 2012. The follolwing day i reported a vibration, which service department said was a wheel weight. After leaving the vehicle for 3 days the SD (service department) replaced a front motor mount which was to resolve the problem. No problem solved, Still vibrating. Two weeks later I returned the vehicle for 3 more days. SD replaced the rear motor mount. Still vibrates. After trying to repair the vehice 2 times with no success Honda Customer Service calls it a " Normal vibration".Now that Honda Engineering can't resolve the vibration issue the SD calls it a "Characteristic of the vehicle". The SD informed me that all the 2013 Pilot 2WD have a vibration
A great vehicle in every way
Scott Hansen, 08/05/2015
updated 02/03/2016
2013 Honda Pilot EX-L 4dr SUV 4WD (3.5L 6cyl 5A)
50 of 53 people found this review helpful
****Update***** My wife and I have had the Honda Pilot for about six months now and my review has not changed one bit. The car is a dream to drive and you can tote around 8 people total if needed, although the very back seat is tight. The car drives like a dream and even my father-in-law said it beats the Buick SUV hands down. It gets great mileage compared to the old Mercury and it looks great. *****Original posting***** My wife and I never buy new cars and the cars we have we keep for 10 or 15 years. The last car that my wife had was a 2002 Mercury Mountaineer and we had it 10 years and it was time to get a new vehicle. Two years ago we purchased a used Honda Civic and are very happy with it so when it came time to research vehicles we knew the Pilot would be one of them. We test drove three different SUV's. We tried the 2013 Hyundai Santa Fe and the Toyota Highlander. We did not like the Santa Fe at all. The ride was not nice and despite raves from the reviewers, the interior seemed to be made out of cheep materials. The road we drove on was under construction and we felt every bump and hole we hit. The third row seating area was cramped, and that is being generous. The Toyota Highlander was next and we liked that car. It drove well, it looked nice, it was large and roomy but they tended to be more expensive and with less equipment than the Pilot. When we drove the Pilot I knew right away we found our next car. We drove one that had 17,000 miles on it and it had all the comforts we were used to and a bit more. The seats are very comfortable, there is plenty of second row seating leg room, and the third seat actually looks like it may be comfortable for adults. We liked the way it handled and how intuitive the controls were. I went to work and researched used Pilots and I honed in on three of them, on in Fargo, one where we live in the Twin Cities and one in Wausau, WI. The Fargo one and the Wausau one are about 3 1/2 hours from our house. I hate dealing with car dealerships but because I did the research I knew I was going to pay a fair price. When it came to numbers I wanted a towing lighting system installed as well as winter mats and a cargo area mat. The place in Fargo and I talked and then the place in Wausau and I talked. I was able to get a lower price from the Wausau place even though I was told this was the lowest they could go. They responded well when there was another valid offer on the table. I ended up going with the Wausau one because the vehicle they had was a Certified Honda which meant an extra years warranty. I then paid $795 to kick that out to the year 2020 or 100,000 miles, and with the low number of miles we drive I know I will be covered for five full years. Even with the warranty I ended up paying less than I would have at the Fargo dealer but the Fargo dealer was going to deliver it to my doorstep and I had to pick up the Wausau one. I then went online and found this forum. I was nervous when I read all about the vibration problems when the car goes into ECO mode. Since I did not test drive the exact vehicle I was buying, I thought it could be trouble. I also thought about this when I bought the extended Honda warranty. My wife and I have had the car now for about a month. So far there has been zero problems with vibrations. The car is a dream. It is built well and it gets better gas mileage than our old Mountaineer. It is more comfortable to drive and there is nothing better than getting that new car feeling even if it is a used car. My wife loves it too and is very happy with our choice. We are going to start saving our pennies so we can buy our next car with cash in about 10 years and most likely it will be a Honda or Toyota.
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My first SUV and it doesn't disappoint
Louie, 04/16/2019
2013 Honda Pilot LX 4dr SUV (3.5L 6cyl 5A)
22 of 23 people found this review helpful
I bought my 2013 Pilot used with about 32k miles on it back in May 2016. I've had it for 3 years now with 70k miles and the only expenses I've had to pay were for oil changes, transmission flush, a brand new battery, and a set of alloy rims I purchased since the LX comes with regular steel rims. Like most owners here, I did notice the additional vibrations when the ECO light comes on. I spoke to the dealer about that. They explained to me that it's due to the VCM engine using the i-VTEC system to disable one bank of cylinders during specific driving conditions like freeway driving. This is done to save fuel. They further explained to me that since the weight of the vehicle does not change when the VCM disables one cylinder bank, it is normal for the vehicle to experience some reduction of power causing it to "drag" the vehicle weight a little more compared to when the VCM is in full power mode. Thus the vibration. I though well that makes sense. Obviously, if all 6 cylinders are running then the ride is smooth but when you shut 1 or 2 of those 6 then you'll feel some difference. I was happy with the explanation. I noticed that when I'm running on ECO mode the MPG counter rises significantly from 20 mpg to about 23 mpg. I'm ok with a little "discomfort" if it means I gain extra 3 mpg or more. However, all other aspects of the Pilot are excellent. I love the roominess, the available features on the LX and definitely the price I paid for it. Most of all, in the 3 years I owned it, I probably spent less than $400 on maintenance and none on unexpected repairs. This SUV is super reliable and good lookin too. I highly recommend it.
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Best SUV out there
ssmith000, 02/16/2013
2013 Honda Pilot Touring 4dr SUV 4WD w/Navigation and Rear Entertainment (3.5L 6cyl 5A)
20 of 21 people found this review helpful
Looked at several different SUVs including the Volvo XC90. The Volvo XC90's ride was too rigid and the design was very outdated. Also, not a lot of space. Saw the Honda Pilot at a local auto show and fell in love. Had all of the features you could ask for. Not to mention the Honda's reputation of being very reliable. The Pilot does not feel like a large SUV when driving, but the cabin space is huge! Plenty of room for 8 adults with plenty of storage. Took it on a long distance trip that was about 7 hours and was completely satisfied with the comfort and drive. Love the navigation, rear entertainment system, backup camera and hands free bluetooth. Overall a great vehicle.
Looking for an SUV...?
hybridman2012, 03/03/2014
updated 03/06/2017
2013 Honda Pilot EX-L 4dr SUV 4WD (3.5L 6cyl 5A)
10 of 10 people found this review helpful
Well....don't look any further. If you have not owned a Honda (my 5th), you don't know what I mean. Honda reliability, over all comfort, safety, service, price, ( did I mention reliability & safety) and the best dealers around...it's a no-brainer! I get a soild 22mpg all the time and get a 25mpg on cruise, level ground, at 65mph. Beat that anywhere. You are also riding in the safest vehicle make on the market! We live were it snows... no worries it performs great! The 8 passenger capacity will haul the gang in style, without leaving that "one" behind. Just go and drive the Pilot you will come home with it! Financing has always beat the others hands down. Go see for yourself!! Update to my review.... Saw the new Piliots... Like this style better! Traded this for a new Ridgeline... Very nice!
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