Poor build quality
By wnick on
2008 Honda Pilot EX 4dr SUV (3.5L 6cyl 5A)
Bought a brand new 2008 Pilot EX in southern California in Feb 2008. A day later, replaced a defect door trim, and about 30 days later spotted many rusty parts underside the car. Some of them appear to be very rusty and must have started a while ago. Contacted both dealer and regional Honda office. They claimed that surface rusts are not covered by the warranty and declined to fix it. So before you decide to buy a Honda, it might be a very good idea to check out the underside paint carefully. We never expect this poor paint quality. We also have a 1999 Camry. Even today, it shows no underside rust at all.
Space and visibility.
Improve build quality and quality control. Improve after-sale customer care.