Most car companies have lemons even if it's once in a blue moon. I bought my new Odyssey on a blue moon. The very least a company can do about a lemon after not being able to fix the problem is to replace it. Honda had my van in their shop for a month and still couldn't figure it out. The dealer had the nerve to blame me for the problem stating I put diesel by mistake and saying that he has proof. That accusation ended my claim. After three years of nothing but problems and one near accident when the engine just died on a freeway with my 1 year old and 3 year old inside. I decided to get a Sienna. I called the corporation and told them about the near mishap but did not get any sympathy.
Seats were great!!!
Better customer relations and if safety is your first priority then show it, not just in writing.