Bought this van new in 2001 and it's never been taken to any repair shop. Dealer or otherwise. If you're gonna put your precious cargo (wife and kids) in a box, this is the one. The safest, the most reliable, the most luxurious and the most worry-free box out there in the market. BTW, I also own a BMW Z4 which has been to the dealership for "tweaking" 3 times since i bought it last year. Something about them Japanese engineers. I bet in the next 25 years or so we'll think Japanese when we think of prestigious automobiles.