I purchased a new Honda Element in May and it has been in the shop 2 times this time over a week and getting response "we don't know the techs are looking at it". will not run if not started daily. Left me stuck in Washington DC and 3 additional times at home. Honda will not provide a rental call while they guess at issue. Also, purchases Honda Civic SI 2010 same time have had no issues with that so far. what a bummer!
like the safety of doors since have a 3 year old.
Need to provide alternative transportation if you have to take back a brand new vehicle and not leave customers stuck...