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Used 2013 Honda CR-V Consumer Reviews

3.9 out of 5 stars
124 reviews
1...

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Pros
Cons
3 out of 5 stars

VTC Actuator defect - 3 yr/36000 warranty useless

ckholmvik@gmail.com, 11/01/2015
2013 Honda CR-V EX-L 4dr SUV (2.4L 4cyl 5A)
163 of 169 people found this review helpful

I bought my Honda CRV in mid-2013. By the time the car was 1 year old, with 10,000 miles, there was a grinding noise when I would start the car. The grinding noise lasts about 2 seconds. It has been into a Honda dealership several times. I was told Honda is working on a "fix" and that the problem would be addressed when the engineering department had the issue figured out. One year later (but still under warranty), the grinding noise is louder and longer than before, and happens almost every time I start the car. Upon doing some research, I learned that Honda has been installing the defective VTC actuator since 2008, in Accords. The defective actuator was also installed in 2012-2014 CRV's. It appears that Honda continued to use the defective actuator since 2008, yet customers are being told that a "fix" is in the works, 7 years later. American Honda has advised Honda service departments to not replace the actuator as it is likely that the replacement actuator will present the same grinding noise. A regional case manager also assured me that a "fix" was in the works but did not comment when I pointed out that Honda continued to use a defective part from 2008-2014. Honda repeatedly emphasizes that this is not a safety or performance issue, to which I have replied that is likely the reason it has been 7 years with no fix -- it is a low priority and Honda chooses to direct its engineering resources elsewhere. Dealerships will not do anything as American Honda will not allow replacements to be made. This is my last Honda. Their way of doing business is horrendous. What I have now is a vehicle that definitely attracts attention (but not in a good way) when it is started as everyone in the vicinity gets to enjoy the grinding sound of metal-on-metal.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Wanted an Escape got a CR-V

Cincinnati or Toledo is where I am., 07/21/2015
2013 Honda CR-V EX 4dr SUV AWD (2.4L 4cyl 5A)
25 of 25 people found this review helpful

For the longest time I had wanted a Ford Escape. When my mom finally talked my dad into getting me a new, fuel efficient car he suggested a Honda CR-V. I was skeptical at first, so we test drove an Escape which we then decided had too much road noise, funky wipers and my dad (who's a diesel mechanic) said it wasn't a quality build. Later we went and test drove the 2013 CR-V, and I was more comfortable the second I sat down. The sales guy was very helpful and showed me how to work the driver seat, steering wheel, wipers, turn signals, radio and more all for a test drive. Obviously I chose the Honda CR-V. I make a round trip of 400 miles from Toledo to Cincinnati a few times a month. Ohio is pretty flat and I average about 30-31 mpg going between 70-75 mph (sometimes with the cargo space and back seat loaded down with boxes for a college student). In the city I get about 20-25 mph depending on where I'm going. I haven't had any issues with the mechanics of the car. There was a simple recall when I first got the car and it was corrected right away for free. Oil changes and tire rotations aren't too costly and the service staff at either Honda I go to are very friendly and helpful. Toledo has pretty snowy winters and the CR-V handles very well in the feet of snow that can come down in one day. The traction control has saved my butt a few times in the Toledo winter. I have had a slight issue with the USB port but it's easily resolved by restarting the car. The Bluetooth comes in handy except when the microphone doesn't transmit to the person on the other line. Overall the electronics have been pretty solid. I love my CR-V, I've had it for almost three years this thanksgiving and it's been a damn good car.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Grinding Noise/VTC Actuator Problem

J. Hamby, 09/04/2015
2013 Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A)
79 of 83 people found this review helpful

Beware! I have a 2013 CR-V that has been making a terrible grinding noise since about 6 months after purchase. Honda Service has diagnosed it as the VTC Actuator. Noise has become much worse over time and this noise occurs almost every time I start my vehicle. Very annoying!! I've been told Honda Motors Tech Division has been working on coming up with a fix but there is NO FIX at this time. I was basically told by the Honda Service Dept to drive it till it breaks. Not what I wanted to hear. This problem has been occurring in various Honda vehicles since model year 2008 and they still don't have a fix. Why? Why keep producing something with the same problems?? Honda won't even attempt to replace the part to see if it will remedy the problem, because they say the new part won't fix it. If you can't fix it, then you need to replace the car!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4.13 out of 5 stars

A lot of things to like except transmission/power

carmen22, 02/14/2013
2013 Honda CR-V LX 4dr SUV AWD (2.4L 4cyl 5A)
22 of 23 people found this review helpful

I have owned my 2013 for 3 weeks. I love the interior. It's roomy and well designed and the back seats fold down easy for hauling. I'm doing mostly in town driving and getting a solid 22 miles/gallon. The seats I would give this car 5 stars except that it recently started making a rattle noise when shifting between 1st and 2nd gear. Dealer says it's normal. Sometimes power is an issue when needing to surge onto the interstate.

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5 out of 5 stars

Best Overall Value after Hours of Research

mtayub, 07/12/2013
2013 Honda CR-V LX 4dr SUV AWD (2.4L 4cyl 5A)
56 of 61 people found this review helpful

After much research, im a CRV Owner. Gas mileage in town is 27 Avg. Gas mileage on 2000 mile trip from Michigan to Alabama and back 29mpg. Econ mode on whole time. MPG AVG 28.7. Very Comfortable seats. Lots of leg and storage room for all passengers. Rear seats recline, love it. Low interior noise. Very High reliability. Blue tooth works great, and reads my text messages to me. I love the plastic stays nice longer. Its soft where it needs to be. I did significant research on 2013 CRV and 2013 Rav, I went with CRV. For 2013 CRV LX AWD Paid 24000 plus tax and plate. American Made in Ohio is a plus. Im pretty picky and hard to please, im extremely happy with my CRV.

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