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Average Consumer Rating 182 Total Reviews
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3 of 10 people found this review helpful
1,200 miles & Won't Start. Back to the shop we go :(
By peaches04 on
Vehicle
2013 Honda Accord EX-L V-6 2dr Coupe (3.5L 6cyl 6A)
Review
Overall great design & performance for the Money. Very disappointed with the reliability, and Honda service. Honda has by far the absolutely WORST customer service, I have ever experienced. Currently my Accord is back in the shop for going on four days, no updates, calls and the vehicle is still not fixed. Finally got a loaner on the third day,and dealt with rude, under trained associates who gave me a filthy loaner car, with no update on my vehicles repairs, instead it was still sitting exactly where it was towed. Can't wait to get it back so I can go get my 2014 Lexus Is
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Recommend (3) (7)
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By jmg9371
on 08/21/13 20:54 PM (PDT)

This type of experience is completely inconsistent with Honda and it's extremely hard to believe. If really true, you should demand to speak to the dealership GM and/or insist that your vehicle be taken to another dealership for repair.

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