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Average Consumer Rating 362 Total Reviews
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Speechless
By tporta911 on
Vehicle
2009 Honda Accord EX-L V-6 4dr Sedan w/Navigation (3.5L 6cyl 5A)
Review
I purchased this car 10/09, my 4th Accord. I was so excited! Brand new, black on black, I felt a little "classy"! All of that excitement ended in 5/5/10 when I began to have engine problems that left me stalled in busy traffic 4 times. After multiple visits to my dealership and 2 returned phone calls from Honda "customer service" out of 9 messages left I am still no where. Corporate is stalling (pardon the pun, just like my car). They are doing the 3rd oil consumption test after the last 2 failed miserably! Why? They have told me to check the oil every time I get gas, really? Isn't that one of the perks of owning a new car? I can't believe I'm dealing with this. Beware and don't buy!
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Bring back "Honda" quality and train your representatives. If I provided the customer service that Honda Corporate is providing I would not have a job. Know your product and get some people skills!
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