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Used 2011 GMC Terrain Consumer Reviews

3.1 out of 5 stars
137 reviews
1...

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2 out of 5 stars

Very Noisy Engine - Rattling Sound on Start Up - G

Frank Gibbs, 08/17/2015
updated 02/21/2017
2011 GMC Terrain SLE-1 4dr SUV (2.4L 4cyl 6A)
52 of 55 people found this review helpful

Stay away from the 4 cylinder. I have a 2011 Terrain with the 4 cylinder engine and i know that it is just a matter of time before the engine goes. It rattles on crank up, sounds like metal scraping against metal. Transmission jumps on occasion and the gas mileage is very much exaggerated by GM. It does not get near the mileage that they state in their bulletin on the Terrain. I would not recommend this vehicle to a friend.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Can't cover any terrain since in shop.

Diane, 10/10/2015
2011 GMC Terrain SLT-1 4dr SUV (2.4L 4cyl 6A)
26 of 27 people found this review helpful

On the three years I have had my car. I've had to fire air bag wiring. Told was not covered. I've replaced the manifold, catalytic converter, there was a oil consumption issue, this past week I replaced the thermostat and water pump. The backup camera hasn't worked great since the fixed the consumption issue. Didn't know the navigation was suppose to work with onstar until I read comments. Can't trade in because resale value is poor. I've pumped in over 6,000 dollars this car and the dealer had the nerve to say today. Think it's time to trade in. The only reason the consumption issue was fixed is my husband complained to GMC because the dealer wasn't listening.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Problems continue

n/a, 09/14/2016
2011 GMC Terrain SLE-2 4dr SUV AWD (2.4L 4cyl 6A)
20 of 21 people found this review helpful

Purchased this vehicle used by one owner for 3,000 miles in 2013. This vehicle has about 70,000 miles and I ended the night mare when I traded it with another dealer other than the "terrifying GMC". The car drives great other than having my first nightmare when the transmission stalled and the engine light turns on when your on the express way by a toll exit!!! Fine, got repaired after numerous apologies from GMC. That was after 6 months!! Then, the year after owning the engine was burning too much oil after I have complained several times and all the advisors say there is no problem with the engine maam. Really? Then they keep my car again for another two weeks after they believed me!! Changed out the engine parts....ok fine. As of a month ago the "terrifying of all terrifying" my whole entire transmission fails and stalls on me at an intersection!! The advisor at GMC does not help me at all but tells me to tow the car there and no cars available to use while my car is in repair for almost three weeks!! Then decides to call me days later after my nightmare to apologize and then offer me to use a loaner??? I totally understand the concept cars break down but not a second time after you had time to repair my transmission the first time!! I was so furious, and all I got was apologies. Definately not happy. Just what I thought exactly the first time all over again. GMC has taken a toll over and over again. Never ever doing business with GMC, people please take your money and business elsewhere. I am no happy I ended my night mare and got me a new honda hr-v. By the way has great ratings and drives and feels really safe.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Save a life and stay away from GMC Terrains

kevin0304, 12/09/2014
2011 GMC Terrain SLT-2 4dr SUV AWD (2.4L 4cyl 6A)
65 of 72 people found this review helpful

Must be one of the most dangerous cars on the road. It WILL stall and leave you stranded on highway, intersection, or a parking lot. And you won't be able to get it restarted. It mysteriously loses oil and will require expensive repairs to get it started again with no guarantee the stalling will stop. You get no warning. GMC won't acknowledge the problem even though service departments have the replace parts packaged and ready as though they know the engine should be recalled. Will be donating the car to the local fire department to do car burning training rather than reselling. I couldn't sleep knowing I sold the car to someone who could die in it.

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1 out of 5 stars

Save a life! Stay away!

Disgusted Terrain owner, 09/08/2015
2011 GMC Terrain SLE-2 4dr SUV (2.4L 4cyl 6A)
52 of 58 people found this review helpful

Bought the 2011 Terrain used last month with 39k miles. It has stalled numerous times in traffic and check engine light is always on. I had to the GM service department and they can't figure it out. It uses 4 quarts of oil in 2k miles. GM tells me that is normal under their standards. I just pray this doesn't cause an accident with my kids in the back. GM prefers to not acknowledge this death trap.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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