Used 2014 GMC Acadia SUV Consumer Reviews - 14 Car Reviews | Edmunds
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2014 GMC Acadia SUV - Consumer Reviews

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14 Total Reviews

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A CAR FOR ALL SEASONS
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By NORMA MOUNTS
on

Vehicle

2014 GMC Acadia SUV Denali 4dr SUV (3.6L 6cyl 6A)


Review

Love this car!! That is why I am purchasing another one this week!! I especially like the mirrors showing vehicles in the blind spot, the speed you are going and other information on the windshield in front of the driver.


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Extremely Unsatisfied!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Holly Dube
on

Vehicle

2014 GMC Acadia SUV Denali 4dr SUV (3.6L 6cyl 6A)


Review

We leased a 2014 GMC Acadia Denali and have had nothing but problems since 6 months after leasing it. It has been in for service 14+ times. Ten of those times was for the service airbag light, they told us it was because of the passenger seat belt. The other 4 were because I needed new brakes and rotors, but they would never listen to use. I had to drive it in unannounced one day with it making a loud banging noise and shaking the whole vehicle. I now no longer have air conditioning. The last time I had it in for the airbag light I mentioned it and they said that there is nothing wrong with it and that the freon level is where it should be. It started with just the front not blowing. After I took my daughter out of the car yesterday after a short, maybe 15 minute ride, I quickly learned that the back is no longer bowing as she was completely soaking wet with sweat and looked like she didn't feel well. There is something wrong with my gas tank, maybe it's the float, I don't know. But one minute I could have a full tank, then next I am down to 3/4 tank, that is too much of a jump to happen that fast. I contacted GMC, got as high as the district manger, waited a month, only to get the call today that there is nothing that they can do to help me and that it is not their problem. What makes it worse is that my husband's grandfather worked for GM for decades until he retired. We have been buying GM vehicles for years, I dont think we will ever buy from them after this experience!


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Ideal size for passenger comfort and cargo.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By ron scott
on

Vehicle

2014 GMC Acadia SUV SLT-2 4dr SUV (3.6L 6cyl 6A)


Review


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Lots of little problems during first 40K miles
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Mike B
on

Vehicle

2014 GMC Acadia SUV SLT-2 4dr SUV AWD (3.6L 6cyl 6A)


Review

Ride is quite firm, but not overly harsh. It's smoother on new Michelin Premier LTX tires than on original Goodyears.
Handling is great, brakes just OK.
AWD works well in rain snow.
Vehicle feels very secure in all kinds of weather on all types of roads.
NAV system was a waste of $750. Even my 7 year old TomTom works better.
Had some creaks and squeaks in passenger side doors and windows. Our dealer fixed most of them.
Drivers seat creaked and groaned when hitting bumps. Dealer replaced seat base.
Rear windshield washer stopped working due to a hose that had pulled loose.
Middle row bucket seats are very hard to pull forward for access to third row. No resolution here.
Latest problem is camshaft position sensor and camshaft actuator. Position sensor is covered under 100K mile power train warranty. Actuator was not, even though it's an integral part of the engine. Go figure.
Dealer service writer tells me power steering hose is showing signs of a minor leak. In my experience, these are usually good 100K miles or more.
I'd suggest a potential owner buy an extended warranty or be ready to write checks after 36K miles. This vehicle is obviously not designed to be reliable any longer than that.
I'm pretty much done with GM vehicles. Based on positive experiences I've had with 2011 and 2016 Fords, our next SUV will probably be a Ford.


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NOT RELIABLE
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Karla Torres
on

Vehicle

2014 GMC Acadia SUV SLT-1 4dr SUV AWD (3.6L 6cyl 6A)


Review

I am very disappointed in the service department and quality of the GMC. I traded in my car because I thought it was a smart idea to purchase a new GMC vehicle, since GMC is supposed to be a reliable car manufacturer, but I was sadly mistaken.
I bought my current car a 2014 GMC Acadia SLT on 12/05/2015 while still under manufacturer's warranty.
On 01/15/2016 I had to take it in to service - my major complaints were buzzing sound from dashboard (wiper cowl was deformed causing noise); A/C blowing smoke, noisy and causing a hissing sound - to this they stated nothing was wrong, when I expressed my concerns I was reassured that even if out of warranty it was recorded in the system and would still be covered; transmission shifting hard - did not find what was wrong and was again reassured I had a good warranty.
On 01/29/2016 I brought car back in - I was concerned about knocking transmission; hard vibrations when accelerating (flex pipe was replaced); and mentioned about A/C issues once more, but was assured everything was fine with it and they mentioned once more that since it was in the system even if it was out of warranty it would be taken care of.
On 02/12/2016 I was still not satisfied and brought car into service - again because of knocking/clanking engine/transmission (front engine mount was broken and replaced); A/C noisy (compressor replaced), the A/C hissing (Evaporator core leaking and was replaced)
On 02/23/2016 I brought car in because of hard transmission shifts - I was assured this is normal
Since temperatures had been cool I had not used the A/C until this day, when I got home I noticed the A/C leaking onto the driver's side carpet inside vehicle, I called to schedule service 02/23/2016 @ 12:44pm left a message and never got a call back (at this point we are close to the 36,000mi warranty)
I called again 02/24/2016 @ 9:41am left message, still no call back. I had a pretty busy week afterwards with my kids getting sick with the flu, I called again on 3/1/2016 @9:41am, @10:24am, @10:29am, @12:57pm, @12:59pm no one called me back. Finally was able to reach and brought car in on 3/2/2016 they found A/C drain clogged and they unclogged
I still noticed the leak which was worse and called on 03/03/2016 left message, no one returned my call
I finally got a hold of someone on 03/07/2016, brought the car in and was told, sorry you are out of warranty you will have to pay for the repairs. I was shocked and very angry, especially since I have been bringing the car in with all these issues I was assured would be covered even if out of warranty since there is a record. I pay $569 per month for what is supposed to be a good, reliable car that would not give me trouble, and this car has been in the shop and had more problems in the 3 months I have owned it than my old Ford Expedition which I've had for years. I regret having traded in my old vehicle which was far more reliable than this new and shiny garbage truck.
I really hope that my horrible experience will at least help someone not make the mistake of investing in this vehicle.


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