GM discovered that many Acadias recieved a defective wave plate during assembly. The wave plate is a component in the transmission. Instead of recalling the Acadia and having the part replaced, GMC offered a special warranty up to 120,000 miles to reimburse the cost of transmission repairs. Of course, since I actually take care of my car and drive it gently, my wave plate lasted until 121,500 miles. The transmission repair cost $2700. The problem was a defective waveplate. GMC did not provide any assistance with the repair costs despite the fact it was barely beyond the warranty. I'm actually somewhat thankful though. Now I have a good excuse to buy a foreign car. For the past 20 years, I have always owned domestic vehicles...mostly GM vehicles because I have felt proud of supporting the domestic auto makers. But, with this latest issue, it is apparent that GM has no interest in supporting their customers. Now, if people give me a hard time about buying foreign, I can refer to this experience and people will understand. This will be the last GM product I own. I was going to buy a new Yukon in the Spring. That won't be happening now.
This car has been nothing but headaches since we've owned it. I bought my 2008 GMC Acadia from a GM dealership as a used vehicle with 50,000 miles on it. Less than one year later all hell breaks loose. During a rain storm while driving, water started pouring into the interior through the seatbelts, airbags and sunroof. The next morning, all of the computers in the car went crazy and the car wouldn't turn on. Had it towed to the dealership, and come to find out there is a water leak issue due to faulty drain tubes in the sunroof. Although a recall for some vehicles, my vehicle's VIN was not included in that recall, even though it was the SAME PROBLEM. Called GM, that was a joke. They said there was nothing they could do and basically that it wasn't their problem. $1500 later and the leaks are supposedly fixed and so I drive away with my smelly car. A few months later, the engine started running hot. Brought the car back to the dealership and apparently there was an issue with the transmission. Another $500 dropped. The mechanic also informed us of a leak into the master cylinder which he then told us was a common problem he had seen with the Acadia. He said it didn't need to be repaired right at that moment, but would eventually need to be repaired in the near future for a mere $1500. Over the next 2 years in which I owned this car I had nothing but issues. Oil leak (also another common problem with Acadias according to the GM service tech), engine not turning off occasionally even when I took the key out, when I would get gas, I would have to leave the car running because if I turned it off, after I finished pumping the gas it would be very difficult to start the car. Usually took about 4-5 tries. The last and final straw was this past week. I was driving home one afternoon and sure enough, water started pouring into the interior of the car from the headliner. It came in through the airbags, sunroof and top of the windshield. You could also hear the water sloshing around in the headliner as I drove. I can't afford to keep fixing the same issue that the dealership should take responsibility for in their faulty design on this car. Traded it in on a Hyundai yesterday and we have so much negative equity in the acadia that my car payment is ridiculously high. Not to mention I have 6 people in our family and so we all do not fit in the car together and will have to drive 2 vehicles whenever we go anywhere as a family. Because we were so upside down trading in the acadia, we couldn't afford to buy an SUV or a minivan. But, at least I know I have a good, reliable car that will not leak that I can feel is safe enough to drive my children in. If you want a vehicle that does more than just look pretty in the driveway then stay away from this one. We will NEVER buy another GM vehicle again. NEVER.
This car is crap, I bought this car less than 6 months ago. I loved it and the space, features, look, feel etc. The car lot I got it from in st peters, missouri are crooks!! Ok so the engine blew all 4 pistons. I took it to a shop to get the engine repaired (4800.00) when they finally found a good engine which was not easy to do they ran diagnostic, there was a very very long list of code errors from the tranny. They said a bunch of wires had been cut underneath it and the transmission transfer case was cracked (600.00) This was the 4th acadia they had to replace a engine in the last month. It still runs like crap, cant wait to get rid of it like a bad boyfriend. DO NOT BUY GMC I NEVER WILL!
the inside is nice looking
EVERYTHING!! gmc is dead wrong they need to refund people for these crap cars and discontinue the model.
I purchased my 2008 Acadia brand new and was very pleased, until the transmission went out, the roof started leaking, head lights malfunctioned, etc. The vehicle is not worth the price you pay, and GM WILL NOT stick behind their product. Every attempt was made to void any warranty work on my transmission, and the process is still continuing today. Rebuilt transmission has been in for 16 months and is failing again. No assistance from GM. I am being told it is my fault the transmission is going out. I have been a proud GM owner as long as I have had cars, but the service and support from GM has changed that. I will never own another GM product.
Stand behind your work. People work too hard to make the money to buy your cars and when you refuse to offer any assistance, it is just another slap in the face. Who wants to own a $35k vehicle that you cant drive due to a busted transmission? Who really wants to spend 6-7k to fix a problem that is very well known and documented? Very dissatisfied with the whole customer service experience.
Got abt 60K on my Acadia 2008, then I sold. During ownership, I liked Acadia, and so did my family, space, comfort, features were irresistible.Never the less, my family did not know how much care and scare this vehicle consumes.It started with sunroof leak, no good fix at the dealer. strange messages like (Check gauges) when hit parking brakes or open glove box! (Service traction) for unknown reason. Engine mounts & front suspension can go easily and quickly on slightly rough roads, I heard many complaints from Acadia owners & seen many on the repair shops but when trany started to hunt for gears on cruze control & AC started to consume more power. I gave up and sold it
Third row seats is the best in market, Adult friendly and completely hidden when inclined..
Nice ride (When front suspension parts and engine mounts are new)
Good entertainment for the passengers
Never enjoyed the rainy days during my ownership period... How can a 21st century car leak water from the roof??
Engine will not start on inclines! so driver need to take care when and where he should park!
Materials used inside look cheap and hard
Acadia feels poor when you shut any door, like 70s cars
Steering makes grinding noise, no matter how many times the dealer claims he fixed it
AC comp puts too much load on the engine, you feel you are getting a little power when you turn AC on
NAV is rubbish