Had a transmission replaced FIVE TIMES IN TWO AND A HALF YEARS - ONLY TWO WERE COVERED UNDER WARRANTY. Horrible customer service cost me $8K in legal costs just to get out of vehicle and Ford was horrible - owned four Ford vehicles before this and WILL NEVER OWN one again after - even sold my FORD stock before it hit junk price, congrats Bill Ford - you know how to ruin a family name.
Is comfortable but the reliability of the engine and brakes are a constant problem.
Ford should not fire their entire bureau they set up for customer complaints and warranty issues as part of their restructuring policies. STUPID MOVE.