We have had brake issues from day 1. First set had to be replaced at 8000 miles. Dealer said it was "normal wear" not covered under warranty. Second day we had van a hubcap flew off while travelling on the highway at 65 mph. Dealer said that it was our fault and that without the hubcap there was no evidence that it was defective and that it is not covered under warranty. Side sliding doors constantly go out of alignment and require tightening of set bolt. Dealer over torqued bolt and door wont shut correctly now, not covered under warranty. Plastic adjustment handle for driver's seat broke off in my hand at about 10,000 miles, Ford dealer said not covered under warranty. Original tires had to be replaced at 25,000 miles, not covered under warranty. TPMS light wont go off. Dealer tried to reset using procedure in owners manual and it didn't work. Said they "weren't real good with these import Fords" and that it was probably due to "abuse" and not covered under warranty. At 69,250 miles suffered brake failure that caused serious rear end collision that injured passenger. Pedal fully depressed, no skid marks while traveling at 45 mph. Van undriveable. Looking to replace it with anything but a Ford now.
After driving this van in Europe I am glad that it is now available in the US. I use is as my personal vehicle not for any business. A truly utilitarian vehicle that combines all the good road manners, efficiency and fuel economy - this IS a true SUV - not the huge "living rooms on wheels" that call themselves SUVs. Power is very adequate, handling is great and the interior room is much larger than many full-size SUVs or trucks. Parking is just as good - fits easily where a mid-size car would. Turning radius is fantastic nice and the van turns on a dime. Seats are very comfortable for the long haul. All in all a very nice vehicle indeed.
Lots of room for everything, comfortable seats, easy access to everything through wide sliding doors and great handling, fuel economy
Perhaps the only improvement would be a turbo-diesel engine or an Eco Boost gasoline engine to add a couple of more HP.
After trying a Nissan Pathfinder, a Ford Expedition, and a Chrysler Pacifica for my calibration business, I finally found THE right vehicle. No desire for a mini/full size van. I spend over 40 weeks on the road annually. I call this my money bus, or my toaster (mine is RED). No problems at 15,000 miles. Love the Bluetooth. I fabricated a full-length shelf about 15" below the roofline. Would rather have purchased the same custom made. I also installed a side-mounted shelf unit custom from Adrian Steel. Stereo upgrade a must. Traction Control is impressive. 25-28 mpg highway. Power is adequate, handling/maneuverability is a dream. I'd love to pimp this one out! Rear seats a snap to remove.
Loading/unloading ease. Economy. Maneuverability. Bluetooth. Head- turner! Pack it wide and the side doors still close with ease.
More shelving options to maximize space. Class 1 receiver hitch would be nice (too tall for a roof bike rack). Premium stereo. Factory aluminum wheels. Turbo/ecoboost? Extended cab 10- 15 inches.
Great multi purpose vehicle. Perfect for the streets of Boston, parks like a sub compact car. Very happy with handling, was expecting worse. Have had 5 200 lbs. men on a half hour drive without complaints. Soon to go on a 1500 mile golf trip with 3 men.
Roof rack threaded mounting points, though they could have spaced them further apart. Very small turning radius, easy parking, U turns, etc. Seat folds out of the way. Cavernous interior.
This van needs a diesel, why does Europe get all the good stuff? Cup holders are terrible. Only 2 and not easy to get at. I made two out of 3" pvc pipe. painted them flat black and siliconed them on the dash. illuminated cruise control would be nice. 6 roof rack mounts