I have had my Taurus one year and have 38k miles on it. I use it for my job. I have had it in the shop 6+ times for transmission issues. It shifts very hard and hesitates going into gear, leaving me in unsafe situations. I love the look of my car. It's fun and sexy, but just very dissappointed in the service I have received. I am now dealing directly with Ford and am reviewing the ins/outs of the Lemon Law. I HAVE to have a safe vehicle as I am a mom and a grandma and I want to stay around for a while.
Remove the paddles from the steering wheel. Never used and not very appealing. Put a light in the glove box. Lower the hood a bit. It's hard to see out the front sometimes. Change the rearview mirror. It doesn't darken enough with bright headlights. Fix the seals on the bottom of the back doors. It throws dirt in the back seat. Re-design the panels on the front doors (where keyless entry pad is) - they come loose very easily.