Beware buying! Major transmission issues, water pump is $1200 repair, steering issues, and ours died at 177,000 miles. Had all maintenance done by a ford dealer and synthetic oil changes. The water pump will fail, and can cause engine failure. We thought we were lucky and got it repaired ($1200-$1500), only to have the engine fail 6 months later. Never used any oil, but the connecting rods are weak on the 3.5's. I will never ever buy a Ford product ever again.
I am the original owner. I got a powersteering failure when it reached 38000 miles, immediately after 3 year/36000 miles warranty.I had it fixed with $850 from Ford Dealer with OEM parts. Six months later, power steering failed again with the exact same problem. Not recommended.
My wife & I got this new in 2009 as we have 4 kids to transport, at the time from 16 down to 6 and sports from soccer to cheerleading.
As of August 2012 it has 125000 miles.
If I were on a budget, this is not a car to rack up miles.
The radio has never worked properly and was replaced by dealer 2 times; the transmission was replaced at our cost for $3.8K 2 months ago (I have since learned the tranny is an issue on these vehicles); the power steering is on its way out and if I do everything myself it will be another $500 and if I don't $1000.
I am on 3rd set of tires (average quality from Sams) on 3rd set of
Mileage on highway between 22.2 and 24.1 even now.
The only good feature I have found is that I CAN carry all six of our family at one time.
Truly nothing else is of note on this vehicle.
(1) Figure out what is up with power steering. Over 30 web sites have the same complaint, and the same as me. The steering goes out at low speeds and whines.
This started 10,000 miles ago and have tried all the usual remedies.
(2) Figure out what is wrong with the tranny. Several shops REFUSED to look at it, finally found an independent shop, he researched the parts, and determined a viable, but costly, solution.
(3) Figure out why the brakes go out, some may say 41,500 per set is okay, but seems short lived to me.
(4) How about common sense design?
In the rain, when the tailgate goes up and you are next to it, get ready for all the rain water to come down on you as it collects in the gate
I did buy this car 6 month ago with 75K miles on it. No problems at all. Great engine and confortable interior. A little noisy in high RPM. I had 7 different vehicles in the last 2 years including Mazda, Toyota, Pontiac, Chevrolet and Ford, but this is the car I like the most. I really good CUV
Engine very reliable, interior space more then you expect for a car this size, fuel economy, I get 24 MPG highway, 18 MPG city, A lot of space, fit all my things
Engine a little noisy at high RPM, inaccurate steering, painting quality.
I have owned this car for a month, just noticed it was leaking antifreeze so I took it in to verify my suspicions. Sure enough it needs a new water pump, unfortunately in this engine it is driven off of the timing chain. Resulting in very high labor charges of over $1k.
I love sitting up higher and it handles great in the snow. I am 6 ft tall and find this car to be very roomy for me.
It is obvious the people who design these engines don't have to repair them. Really $1400 to replace a water pump, come on. This should be a normal maintenance item not something you have to take a loan out to fix.