Solid car but sync support is terrible
By snowfire20 on
2011 Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
I love the car. It drives great the handling and performance are perfect. The only issue is Ford;s sync support. There is none. There support staff know nothing about when or if they will upgrade. They dangle adding pandora or applink but no date has been set. Its been 2 years. Ford may have been the first to start with sync but there last place when it comes to customer service on sync.
the moon n tune package is awsome.
Sync. They do not support it. If you buy the 2012 it will have pandora if you got the 2011 they have no idea if they are looking into adding that feature. If i could do over i would not buy this car. Im a tech geek. So things like sync are that important.
Everyone is right Sync by Microsoft is the worst product Microsoft has put out today, it's like Ford just put it in there cars to sell them,so I blame both Ford and Microsoft and I am thinking on getting a class action suit against both companys if I can find a lawyer who would take the case pro bono. They should have named there product stink instead of sync.