I bought our 2010 fusion late 2010 and have had no major issues with it and then wham! The transmission began giving major problems. We took it to the dealer first with no real help. We then took it to Mr. Transmission and they found a catastrophic failure inside the transmission. $4000 repair later and out of warranty we contacted Ford to look for help and at least for them to help rectify the issue with us and all we got was a "Sorry its your problem". Granted the milage was at 150,000km but a modern transmission should not fail this badly this soon. I am sorry I bought this car, for anyone else out there with this problem, report it to Transport Canada. Perhaps they can do something.
Transmission needs to be looked at desperately of if they have already fixed the problem, make up for there mistakes. Make things right with the customers that supported and bought into their supposed commitment to change.
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