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Average Consumer Rating 47 Total Reviews
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Performance
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Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
2 of 4 people found this review helpful
Don't buy, unreliable, MPG misrepresented, Sync does not work as represented
By info8 on
Vehicle
2013 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
Review
The Fusion looks great, but it is not reliable. The Dec 2013 Consumer Reports gives Ford (especially the Fusion Hybrid) very low reliability scores.The Fusion Hybrid is one of the few cars CR expressly puts in its "Not Recommended" category.Its low profile tires rupture easily and it does not have a spare tire which requires a tow (its inflation device might only work on punctures). Ford Sync system does not always work. The warning system and bright light dimmer work sporadically. Ford is slow in suppling repair parts. Distracting warning lights erratically appear and disappear on instrument panel. Actual MPG is 35-7, not Ford's bogus 47. Don't make the same mistake that I did.
Favorite Features
Exterior appearance & design, Ice Storm color, exterior lights are attractive, sunroof, adequate headroom with sunroof closed, fold down rear seats, Ford Roadside Assistance which the unreliable Fusion needs, 2 USB ports that can be used instead of the unreliable Bluetooth sync
Suggested Improvements
Do not continue misrepresenting 47 MPG, supply a spare tire & jack as you do on non-hybrid Fusions, simplify the electronics, improve voice recognition (commands don't always work), improve navigation system which is not as good as the one on my cell phone, FoMoCo should improve parts supply (send correct parts, improve speed of delivery), get some good electronic techs that can find causes of problems & fix a bad system,
Recommend (2) (2)
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