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Average Consumer Rating 152 Total Reviews
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1 of 1 people found this review helpful
Fusion hybrid support
By kinetics on
Vehicle
2010 Ford Fusion Hybrid 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
Review
On 4/5, after about 500 miles, vehicle just stopped in traffic with all error lights lit. Towed to dealer. on 4/6 dealer notifed me that it needed a new processor but Ford "could not find one". On 4/11 the dealer installed processor but all error lights remain lit. On 4/13 dealer was "in contact with Ford Enginneering and working on the problem". This is not the way to introduce a new vehicle. I wonder when I will get a Fusion that runs!
Suggested Improvements
Dealer service support is sorely needed.
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