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Average Consumer Rating 152 Total Reviews
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1 of 1 people found this review helpful
3,500 miles - ENGINE WON'T START
By Fusion_Disappoints on
2010 Ford Fusion Hybrid 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
Loved this car for exactly 2 months. First new car in 10 years and loved all the upgraded accessories - navigation, SYNC, smart gages. Was averaging >40 mpg combined. One day, it just would not start (the green light wouldn't come on). All other lights were on but the engine would not start. As of today, it's been in the Ford service shop for 30 days! They cannot figure out what is wrong. It's incredible that Ford would put this car on the market with this type of hidden defect and without having service mechanics (including corporate mechanical and hybrid experts) able to diagnose the problem. Ford customer service has been unresponsive. Buyers beware of the Ford Fusion Hybrid.
Favorite Features
Exterior styling is extremely appealing. Navigation is great, smart gages really help you focus on driving for fuel efficiency, great mileage. Fun to drive (if you can get the engine to start....).
Suggested Improvements
Ford needs to work on quality big time. Ford Fusion Hybrid 2010 is NOT ready for prime time.
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