After approximately one year of ownership and 8+ visits back for various repairs I call it a Lemon. The dealer calls it normal for a Ford Freestar. In fact the Service Manager had one for a Demo and turned it back in because of problems. I'm a Ford man and have owned them since my first one in 1974. This vehicle has shaken my confidence in Ford. Ford had a silent recall on the front brakes of the vehicle. You get a high pitch squeal and after taking it in twice the dealer admitted that the calipers and their brackets had to be replaced. I own a 2000 Mustang with 40K+ miles; it doesn't have any rattles and has never been into the dealer for anything. Don't buy a Freestar.
It looks nice, but don't let that fool you.
Go back and make the vehicle as solid as the Windstar. The Freestar is a major disappointment.