After approximately one year of ownership and 8+ visits back for various repairs I call it a Lemon. The dealer calls it normal for a Ford Freestar. In fact the Service Manager had one for a Demo and turned it back in because of problems. I'm a Ford man and have owned them since my first one in 1974. This vehicle has shaken my confidence in Ford. Ford had a silent recall on the front brakes of the vehicle. You get a high pitch squeal and after taking it in twice the dealer admitted that the calipers and their brackets had to be replaced. I own a 2000 Mustang with 40K+ miles; it doesn't have any rattles and has never been into the dealer for anything. Don't buy a Freestar.
It looks nice, but don't let that fool you.
Go back and make the vehicle as solid as the Windstar. The Freestar is a major disappointment.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.