Before you do anything, Google "2014 Ford Focus Transmission Problems." You'll find that thousands of people have had the exact same problem I'm about to recall on here.
On the third day of owning this car the transmission started to slip and shutter. I took it to Ford and they said it was "normal" and sent me on my way. Three weeks later the seals near the clutch started to leak as a result of the shuttering, so they kept my car for 2-3 days so they could replace the seals and clean the clutch. A week later it started slipping and shuttering again. They again will not help me. They will blame you, they will say you drive the car incorrectly.
The 2014 Ford Focus has a sleep body design and a great sound system. It's very roomy on the inside and has a huge trunk. The interior is pretty nice, and the car handles like a dream.
Fix the transmission issues thousands of people are having. Stop taking people's hard-earned money for the sake of profit and refusing to fix a problem with your vehicles. This "it's not the car, it's the driver" mentality is only going to drive people away in the future. I know I for one am never buying a Ford again. I've given up trying to reason with Ford, because they simply don't want to listen. Don't make the mistake of leasing or financing to own one of these vehicles. If you do at least understand you'll be playing Russian Roulette with not only this car, but with your money and your credit as well. Ford will not help you as they haven't helped thousands of others who have this issue
I just purchased 2014 Focus with 6 speed automatic, partly due to the good ratings Edmunds had given it. I now found these transmissions have had major issues since their inception. Really upset...my car does the roll back thing when on a hill, but has not started to shudder yet (500mi). I financed through Ford and they had me sign a buyers remorse clause; now I know why.
So pissed, I sunk every penny I had into this vehicle just so I would NOT have car issues. And I was brought up a Ford guy.
You don't have problems with transmission. It is not a regular automatic with a torque converter to smooth everything out. It is an automated manual. That shuttering noise is normal in some situations. So is rolling backwords from a stop. If you have driven in manual transmission cars you would understand that. This automated manual has some advantages like way better gas mileage than a regular automatic and can be faster accelerating. It can also give faster shifts. Just drive it nice and smooth and you will have close to an automatic feel. If you don't it will just be jerky.
I'm the OP (Madjik68). I just want to say the last three vehicles I have owned were manual shifts. Had I been informed about the so-called automatic transmission, I would NEVER had made this purchase. The Ford Focus is a POS. I now have 3,000 miles on the car and it left me stranded. The car will not start. I had to have it towed to the dealership. I took the car in to the dealer the previous week and was told the engine noise it was making was normal. The service tech told me I would be charged if I had them check it out. Well they're checking out now. Had they checked the POS out when I originally took it in I wouldn't have been left stranded. The car I traded in was a 14 year old Plymouth Neon manual shift which never left me stranded. As for the mpg in the Focus, it's not nearly as good as projected.
I had a 2012 Ford Focus and had to replace the clutch twice. So I got frustrated and bought a 2014 ford focus and now with 20k on it I had to put a new clutch in it. They blame the way I drive. And it has nothing to do with the way we drive it is something ford needs to figure out. As far as I have heard it is the problem with all ford made cars. The fiesta the focus the fusion. Those are the three I have heard are having the problems.
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