Dealership sold me this new car back in 2014. From the start the transmission was jumpy. Taking off from a stop that car shakes back and forth like it doesn't want to go. This type of acceleration is dangerous if you need to get out of the way. Dealership was no help and I was told there is not fix except computer updates which don't work. I have had 3 computer updates since having the car. I will never buy from Ford again. Value of the car went down quick. Now that I have had it long enough and paid of enough it will be traded in for a better car NOT with Ford. I will be surprised if someone doesn't get help with this issue. I was told sales reps do not have to tell you about the problem. No integrity!!
My Focus is currently waiting for it's second repair of the all-too-common transmission shudder issue. The first fix (which was performed when the car was in the shop for an exploded A/C compressor) lasted about 1 week and the issue came back. I just lived with it until the other day when the car revved up and stopped moving while driving. Luckily I got into a parking lot where I checked everything I could look at out and restarted the car. It drove normally to the closest dealer who couldn't see me for days. Went to another dealer today and found it needs a new clutch and TCM. Dealer has no idea when the TCM will come in so the car sits....oh, and when the parts are in it's only gonna cost $1500 to get it "fixed". Ford should be ashamed of themselves for this transmission and lack of support.
You couldn't give me another Ford. Bought this with 2,200 miles on it and had it to the dealership 2x with exactly ZERO help from them or Ford. I guess the only positive would be that it would definitely put a crying baby to sleep with all the jerking, vibration and abnormal noises it makes while driving. It is down right embarrassing to even have passengers in this vehicle and drive down the road. I don't understand even with a car over two years old they still don't have a solution to this unacceptable reaction to just pushing the acceleration pedal. This could get 50mpg and I will still say NOPE!
This car is JUNK! Transmission slips, nothing but issues after having it for 2,000 miles. brought car in they wouldnt fix it until the 3rd time i went with the mechanic. WOSRT CAR EVER! I WILL NEVER BUY FROM FORD AGAIN!! Corporate is USELESS, all they said was they can't do anything about it. JUNK
After 73 yrs I thought I would treat myself to my first new car ever. Bearing in mind we were a ford family since 1947 and I drove a 2004 mercury marquis for 11 yrs it was reasonable to think buying a new ford from wayne akers ford in lake worth florida was the right thing. I bought a new focus and after 10 days and the trans locking up 4 times in 400 miles I returned to the dealership to uplift this deal. They pleaded with me to take another new 2014 ford focus same model same deal same price after 4-5 hours of fighting with them they convinced me to take another . I went along with their offer ..... But when I was presented with a bill for around 2400.00 I insisted they call me a cab . As I refused either to take mycar back and or accept their offer of "Even exchange" with a diff of 2400. They reduced it to 1200....No thank you then 600 . After 6 hours of fighting I agreed to 400. The next morning I woke up and checked the "Very same car" not to be so they substituted a much cheaper model over a 1000.00 cheaper I drove to the dealership and they refused to acknowledge this.. (oops I am a retired mechanic had my own shop) so off to small claims court their attorney claimed they made a mistake and pleaded with me to accept 1500.00 so they did not want to go in front of the judge. I lost 325.00 on the filing fees. The new focus was better the transmission did not lock up but jerked hesitated late and early changes car jerked violently when I went to the dealer a good few times their standard response "We could not duplicate problem" eventually the loud banging the dealer could not deny they replaced the trans. As for the very very poor gas mileage 16-18 mpg they told me they checked and I was getting 29.5 mpg I decided to make a pictural history everytime I filled up 3/4 tank 1/2 ank 1/4 tank and the comp proved that I was getting barely 17/19 at best I advised the dealer that the violent jerking was affecting my spinal surgery which the neuro surgery determined I was permanently disabled . After 2 yrs of very bad service horrible horrible car . I traded it in for a 2013 ford fusion landed costing me over 21000.00 for a car that should be crushed recalled ford screwed up 2013/4 ford focus and costs americans millions of dollars in fords screw up possibly worse than the ford pinto or the edsel