2012 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
Bought the car in June 2012. Have questioned that decision every other day. Started out with sluggish low speed performance with hopping and rough/delayed shifting in the transmission. Was told I had to let the car "break itself in" and the shifting would improve. I'm at 10,800 miles and now I've graduated from hopping to shuddering in the first few gears. Especially bad on hills. Like the car just doesn't respond until it has shudder a few times getting into gear. Finally, the Sync system is the absolute worst. Buttons on the screen go missing, GPS gets lost, stays on after the car is off, random loud thumping sound through speakers when car is off. Many updates, still not fixed. Annoying.
Exterior look. That's about it.
Don't release a system like Sync until you know it works and works well. Fix the transmission in the car. What good is there to have a sharp looking car that drives like a horse and cart?
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.