I have 31,000 miles on my 2012 Focus.
I have owned 25 new cars in my life and this was one of only a few Ford products.
The transmission is "clunky" but the dealer told me it was the way it was designed and not to worry when it feels different. It was exactly that; a little different but not a problem. I get about 38-42 MPG on the highway (more in the summer, less in the winter) and 34-36 MPG in the City.
It has good power and is a nice ride but is a little hard to get in and out of for a big person like me.
I am considering buying another one when it is time.
I really like the sync.
It connects to my I-phone and allows me to not hold the phone.
I doubt I am using all of the features it has but what I do use, I like.
I have had GM's On-Star and this is much superior and no ongoing expenses.