Have a 2012 Focus with 16,000 miles, the car shutters and jerks extremely bad when shifthing from 1st to 2nd gear. Local Ford mechanic agrees with me that a new car should not shift this violently but Ford will do nothing to correct the problem. Apparently Ford simply needs to say that other cars of this type do the same thing so this is a normal characteristic of the car. Everything else about the car is great but the warranty is not worth the paper it's written on.
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