Used 2012 Ford Focus Hatchback Consumer Reviews | Edmunds
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2012 Ford Focus Hatchback - Consumer Reviews

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121 Total Reviews

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REALLY!!!!
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By shebamidnightr
on

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)


Review

I bought my focus brand new and for the first two years it ran like a dream the gas was good the car is cute then one day my car just randomly starts cutting off while in motion I took it to ford and they didn't and wouldn't fix it I've been to the dealership at least 4 times in the last month just to end of being told that its the fuel pulposion system and that its 2000.00 to fix and by the way it isn't covered under warranty!


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Good Luck if you buy it.
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By salmark
on

Vehicle

2012 Ford Focus Hatchback Titanium 4dr Hatchback (2.0L 4cyl 6AM)


Review

I have a Ford Focus 2012 that I bought used. I just got out of the dealership. Why? Engine light turned on while I was driving and suddenly my entire car is lunging back and forth and gears are going nuts. Worse of all, I can't even put it in reverse. If you're going to get a Focus, good luck. I looked at reviews before and said, "meh, it won't happen to me." It did. Transmission might have to be replaced. Bluntly put, let's just say I'm not going to go Ford for a good time. Oh, and highway MPG is amazing. City... totally sucks. 18-23 and I don't drive rough at all. Might as well be driving a Jeep with that mileage. Thanks Ford.


Best Features

Exterior looks amazing and on the interior of a Titanium version, it looks very chic as well; though the touchscreen needs to be somewhat forcibly pushed. Let's just say it's not an iPad. If your car came with a little resonator/little intake, it sounds perfect, not obnoxious but not weak. Decent acceleration. Nice sound system.


Worst Features

Fix your transmission Ford. This would have been "the car" for everyone to buy. But nope, you just had to mess up the basics. -clapclap-


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One big LEMON!
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By psugrad15
on

Vehicle

2012 Ford Focus Hatchback Titanium 4dr Hatchback (2.0L 4cyl 6AM)


Review

What a lemon and huge disappointment the car has been. I guess I am even more disappointed in Ford for not standing behind their vehicle. I have had nothing but issues with this car from the day I got it. It was all quickly pushed under the rug as normal break-in time. Well, the car is dangerous and should be recalled! The transmission revs are highway speeds and you lose all ability to accelerate. I have had it happen now four times and when I take it to the dealer, they cannot dublicate the issue. So it am sent on my way again. Well, not before I give them a laundry list of all the other items that need to be repaired. Including that crap Ford touch system. What a joke! RUN!


Worst Features

Start from scratch. Not sure you can save this one.


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So many bad reviews, someone should stick up for Focus
1 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cajunman90
on

Vehicle

2012 Ford Focus Hatchback Titanium 4dr Hatchback (2.0L 4cyl 6AM)


Review

Let me start off by saying I love my Focus! I have 55,000 miles on mine, with 80 mile a day commutes in Houston traffic, which is pretty bad, and I have not had trouble with my Focus. The transmission is an Auto-Manual, it is supposed to feel how it does, one cannot drive it like a traditional automatic transmission and expect it to perform the same. It simply is not the same thing. Considering my Focus is self shifting a manual transmission, it does pretty dang well. Plus I have had no problems with it either. Stop and go traffic is not bad at all. As for those with size problems, you purchased a compact car. Compact meaning Small! This is a wonderful car that I will gladly buy again.


Best Features

Titanium Handling package is great, 2 turn lock to lock and tight suspension makes for a great fun car that also commutes well. The sync gets hated on but updates have significantly improved it and it works great. The car looks great and I find it also has great visibility, much better than my wife's 3 series BMW. The interior is designed wonderfully, with just enough edge but also classy and symmetrical. Does not seem plasticy and cheap. I love the gas mileage it gets even with the full size spare in the back. Only maintenance has been new tires and soon will need new brakes, other than that, normal oil changes is all I've brought it in for.


Worst Features

I'd like a little more horsepower for the Focus. It has great pick up but a little more would be nice. Obviously sync can be improved but Ford has been working on it continuously along the way. Software can be updated people! Cooled seats could be an extra amenity, but with so many options to choose from, including self parking system, its hard to complain about a lack of options, when there are plenty.


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Mechanically Unreliable, Ford Service in Denial
10 of 11 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cdubaz
on

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)


Review

I bought the car new off the showroom floor. My first Ford since my 1965 Mustang. The very first day I drove the car to work, it had under 20 miles on it and the transmission refused to shift into gear. Ford towed it in but the dash light had gone off and they couldn't find the problem. They blamed Microsoft... It continued to drag while shifting for two years and I mentioned it every time. I got the same story--that it was normal for this car. It again began refusing to shift and began stalling. I took it back in and was told it was the "transmission module" and because it was now over 36k, I would have to pay. The also said my wheel bearings were going and had to replace those!


Best Features

The interior was comfortable. The exterior was nice looking. That's about it.


Worst Features

Fix the issues with the transmission--own up to it! Train your Ford service people to diagnose and have at least some semblance of customer service. Ford Service is the worst I've encountered in over 30 years! Don't be fooled by the pretty exterior.


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