2012 Ford Focus Hatchback - Consumer Reviews

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I "was" so happy
By daisyp on 04/08/14 00:17 AM (PDT)

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I was so happy when I first bought this car but like another reviewer said, I soon regretted ever buying it. I have been to Ford's service department so many times, people joke and say "Hi, you again?" The transmission in this car is a disaster, The car jerks and rattles so much, I'm in constant fear it's going to shut off. It took over 4 times of me taking the car in to Ford for them to finally admit there was something wrong with the transmission, before that they kept saying "Oh that's normal". The air conditioning gets hot and cold on it's own and they also say they can't find the problem. So I'm done with this car and in the process of the Lemon Law.
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Shimmy and Shake
By butlersride on 03/28/14 14:09 PM (PDT)

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I FINALLY got out of this car; but it did cost me. The transmission was faulty from the get-go and you'll regret the day you ever bought it. At parking lot speeds the transmission cannot make up its mind, but worse, many times it gets stuck in neutral and then catch and thrust you forward. In my car the "reverse sensor" frequently came on while I was in drive. The MPG is horrible, in the City I got 23, they vastly exaggerate how efficient the car is.
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1 of 1 people found this review helpful
Dual-Clutch Auto Trans is a bad idea
By sirhawkeye on 03/16/14 13:43 PM (PDT)

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

Overall an OK for the money. BUT... Beware of the dual-clutch transmission though. the 2012's had a lot of problems with them (clutch notise, which Ford dismisses as normal, which is not true if you ask any true auto tech or engineer). That and carbon build-up on the engine due to direct injection (Google it and you'll find out pretty quick). It's a sporty car, design is nice, interior is nice (just wish the transmission lived up to the hype that Ford put into it). Even the Fiesta has the same transmission problems.
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2 of 2 people found this review helpful
Stalling and Gear Issues
By jenn74really on 03/13/14 09:12 AM (PDT)

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

Purchased the 2012 Ford Focus in 11-2011. It was slow initially in responding to the gas. The reaction time is delayed and losing power. Over the past year, I am stalled approx. 50 times. Recently, the gears don't seem to be lined up properly. When the vehicle is in park, it has rolled. When the vehicle is in reverse, then drive, the car is still in reverse. I nearly hit a parked car backing out of a parking lot. Right after that happened the vehicle stalled and quit completely. Engine light was on for a short period. After several attempts to start the vehicle again, I was forced to have a tow truck retrieve the vehicle. Non-operable and unsafe. Ford does not see a problem.
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Last Ford Car
By texasmilitary on 01/05/14 16:58 PM (PST)

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

I'm terrified to drive this thing. Much like the other reviews, the shuddering was an issue from the start, but I was told that it was part of the new design. Two years into it, I can tolerate it. However, now the car just decelerates for no reason and the check engine light comes on. Keep in mind that this happens anywhere and anytime, even on a major highway going 70 miles an hour. The first time it scared me so bad. I took it in and they claimed it was an engine light issue, kept it for two days, fixed it, and sent me on my way. Less than a week later the car has decelerated and come to a complete stop 3 times. I took it back to the dealership...I will update you on their response.
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long term test review
By imperial_tie on 11/30/13 19:48 PM (PST)

Vehicle

2012 Ford Focus Hatchback SEL 4dr Hatchback (2.0L 4cyl 6AM)

Review

From day one (1JAN2012) this car has been an issue. I have spent more time having the transmission checked than I should. Mine is a Lemon. I've had issues from random loss of power to not starting. There is nothing like being stranded in a parking garage after black Friday shopping. I just bought new tires and am not happy. This may look like a fun hatchback but believe me its a MoneyPit. This is the last time I buy ford. 43,000 miles, all maintenance current, problem "unable to be duplicated", 10 times it has failed to start. Ford should really google this problem before stating "it has never been reported issue"
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Mixed emotions
By isellthem1 on 11/15/13 16:20 PM (PST)

Vehicle

2012 Ford Focus Hatchback SE 4dr Hatchback (2.0L 4cyl 5M)

Review

I am very impressed with the overall tightness of the platform and build quality is good. It is one of the best looking hatchbacks out there and I love the handling characteristics of this car but I am so pissed off at Ford for making such a fantastic vehicle and equipping it with an absolute joke of an automatic transmission. I love the concept of feeling the direct drive this torque converter-less transmission provides but the shifting dynamics are sub par. This unit should have never been introduced to the public in its current state. Opt for the 5 speed!
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Ford Focus Titanium
By racerrich on 10/01/13 07:14 AM (PDT)

Vehicle

2012 Ford Focus Hatchback Titanium 4dr Hatchback (2.0L 4cyl 6AM)

Review

Had a 10 Focus and the engine noise was unreal so the salesperson lied through his teeth and said the new 12 fixed the problem. The engine noise is to the point on the I.S. you can not hear the radio without blasting it. The handling Pkg. 18" wheels has you riding as if you were on a Go-Cart! Jerky trans. dealer said thats normal! Gas mileage what a joke unless less you drive 55. Other than that great styling and fun to drive, but it's my last Ford & I've driven them since H.S. and i'm 72. Was going to get a Fuson but my buddy said it was JUNK and in the garage 13 times..[non-permissible content removed]
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2012 FOCUS HATCHBACK TITANIUM
By ron273 on 09/09/13 18:03 PM (PDT)

Vehicle

2012 Ford Focus Hatchback Titanium 4dr Hatchback (2.0L 4cyl 6AM)

Review

Poor ride quality. Steering is heavy. Excessive Road Noise. Finicky electronics. Confusing controls. Difficult to enter/exit without hitting head. Chrome from dash vents reflects in windows and distracts vision in sideview mirrors. Transmission fine on highway. Too jerky for stop and go traffic.
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It was fun to drive when it ran
By gris1969 on 09/04/13 08:12 AM (PDT)

Vehicle

2012 Ford Focus Hatchback SE 4dr Hatchback (2.0L 4cyl 5M)

Review

I have not had my car in a while. Seven weeks ago it broke down and Ford can't seem to fix it and they are on there 3rd try. I have had loaner after loaner waiting. It was a nice car until hitting around 33k miles and then it turned into the joke of my workplace. Maybe I'll get a new one out of the lemon law. I have the manual transmission and the problem with the car is when you go to start it, it tries to start but shuts right off.
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Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2012 Ford Focus Hatchback in WA is:

$165 per month*
* Explanation
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